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Senior Leader Central Solution Delivery Digital Health - Indianapolis, IN
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
The Opportunity:
As the Senior Leader Central Solution Delivery Digital Health, you will be instrumental in leading a high-performing team responsible for delivering high-quality digital products to our customers. Your strong customer-centricity and leadership will ensure efficient delivery, high usability, and exceptional quality in all our digital offerings.
Key Roles & Responsibilities:
Lead a global team focused on the remote delivery, configuration, and testing of digital healthcare products, ensuring alignment with customer requirements, quality standards, and rapid time-to-market.
Develop, implement, and own the global solution delivery strategy and framework in close collaboration with internal stakeholders across various functions and customer areas.
Enhance collaboration with implementation managers to deeply understand requirements and continuously refine processes and tools for more efficient and effective delivery.
Drive continuous improvements in tools, processes, standardization, and products, proactively identifying opportunities for system and tool automation.
Collaborate across departments and geographical boundaries to develop and implement optimized workflows and processes, fostering a culture of teamwork within your team.
Act as a dedicated coach and mentor to your team members, supporting their professional growth and career progression.
Identify and recommend strategic opportunities to automate systems and tools.
Who You Are:
An advanced degree in Business, IT, or a related discipline. Experience in support, training, or software product delivery is a distinct advantage.
Proven experience in establishing or leading a solution delivery center for digital products is a significant plus.
5+ years of experience in people leadership, with a strong track record of working effectively across global teams.
5+ years of experience within the diagnostics or software industry.
Fluency in English (oral and written) is required; Spanish proficiency is a plus.
Exceptional interpersonal and stakeholder management skills, demonstrating a strong customer-focused approach and highly effective teamwork and collaboration abilities.
Demonstrated strong intercultural competencies and excellent communication skills.
Superior analytical and problem-solving capabilities.
A natural affinity for working within global matrix structures and interdisciplinary environments.
Location: This position is based in Indianapolis, IN. And travel can be up to 20% globally.
Relocation benefits are available for this job posting
The expected salary range for this position is based on the primary location of Indianapolis, IN $122,200 - 227,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
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