Senior Lead Software Engineer (Agentic AI Automation)

About the Role:

Grade Level (for internal use):

11

The Team:
Join the engine room of S&P Global’s AI transformation. Our team builds "Agentic Workflows"—intelligent systems that don't just follow instructions but reason through problems, plan multi-step solutions, and execute actions across a vast enterprise ecosystem. We operate in a multicloud environment, utilizing the best of GCP (Gemini), AWS (Bedrock), and Azure AI Foundry, integrated through the Moveworks action platform.

The Impact:
As a Senior Lead, you are the architect-builder of our autonomous future. You will design the "Agentic Loops" that allow our AI to solve complex, non-linear business challenges. Your work moves the organization beyond simple chatbots toward truly autonomous agents that act as intelligent partners for every global employee.

Responsibilities

• Agentic System Architecture: Design and build autonomous AI agents capable of multi-step reasoning, planning, and "tool-use." You will move beyond static flows to create adaptive agents using frameworks like LangChain, LangGraph, or CrewAI.
• Multicloud AI Orchestration: Orchestrate LLM deployments across a multicloud stack. You will determine the best model for the task—whether it’s Gemini Pro on GCP, Claude on AWS Bedrock, or GPT models via Azure AI Foundry.
• Hybrid Automation Orchestration: Bridge the gap between low-code and pro-code. Use Moveworks (Creator Studio/SparkActions) for the interface and trigger layer, while building deep "Agentic Backends" using Python and cloud-native serverless functions.
• Connector & Tool Engineering: Transform internal enterprise services into "Tools" that AI agents can autonomously call. You will design secure, scalable API connectors that allow agents to interact with systems like ADO, ServiceNow, and Concur.
• Technical Leadership & Mentorship: Lead a pod of engineers in the Islamabad hub. Conduct architectural reviews, define coding standards for AI-driven logic, and mentor junior staff and "citizen developers" in agentic design principles.
• Translational Leadership: Act as the bridge between high-level business problems and technical execution. You will take a complex problem from an HR or Finance leader and translate it into a clear, automated agentic workflow.

What We’re Looking For: REQUIRED SKILLS/QUALIFICATIONS

Technical Expertise:

• 8+ years of experience in Solutions Architecture, Workflow Automation, or Systems Integration. We value candidates who have led the implementation of complex business processes using enterprise platforms (e.g., ServiceNow, PowerPlatform, Salesforce, or Mendix).
• Automation Strategy: 5+ years focused on building intelligent workflows. You should have a proven track record of connecting disparate business systems to create a seamless "end-to-end" user experience.
• Platform & Tools: Hands-on experience with Moveworks (Creator Studio/SparkActions) or similar conversational AI platforms. Familiarity with cloud environments (GCP, AWS, or Azure AI Foundry) to host and manage automation logic.
• AI Integration: A strong interest or experience in using Generative AI (like Gemini or GPT) to make workflows "smarter." You understand how to use LLMs for agentic tasks like intent recognition, data extraction, and automated decision-making.
• Connector Logic: Deep experience navigating enterprise APIs (REST/SOAP). You know how to build and maintain the bridges between an AI agent and platforms like ServiceNow, ADO, Workday, or Salesforce.
• The "Pro-Code" Bridge: While we leverage low-code tools for speed, you are proficient in Python or Node.js to write custom scripts, handle complex data transformations, or extend agent capabilities.

Leadership & Soft Skills:

• Proven Leadership: Experience leading technical projects and small teams. You enjoy mentoring others and helping junior engineers build high-quality, scalable automations.
• Translational Communication: Exceptional ability to take a complex business problem and translate it into a clear, automated technical workflow for stakeholders.

Nice to Have:

• Certifications: Professional Cloud Architect (GCP/AWS), or AI/ML Specialty certifications.
• Advanced AI Tech: Familiarity with Vector Databases (Pinecone, Vertex AI Search) and LLM observability tools (LangSmith, Arize Phoenix).
• DevOps/MLOps: Experience with CI/CD pipelines, Docker, and Secret Management in a cloud environment.
• Conversational UX: An understanding of "Bot Persona" and concise copywriting for chat-based interactions.

Why Join Us?

• Lead the AI Frontier: Work with world-class technology (Gemini/Bedrock/Moveworks) in one of the most senior AI roles in the region.
• Multicloud Playground: You aren't locked into one vendor; you will use the best of Google, AWS, and Azure.
• Architectural Freedom: Shape the foundational patterns for how S&P Global builds its "Autonomous Enterprise."

Build the future of agentic automation. Join S&P Global.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

-----------------------------------------------------------

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

-----------------------------------------------------------

10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)