Senior Lead Digital Product Manager – Workplace Technology Experience Lead for International

About this role:

The Workplace Technology organisation at Wells Fargo is seeking a Senior Lead Digital Product Manager to serve as the Workplace Technology Experience Lead for International. This role is for a senior business-facing product leader accountable for shaping, prioritising, and delivering workplace technology experiences for the International lines of business. This role serves as the single, accountable interface between the line of business and Workplace Technology, acting as their primary advocate and strategic partner, ensuring employee technology needs are translated into clear product strategy, well-governed delivery, strong adoption, and measurable business outcomes.

Workplace Technology spans end user compute, collaboration platforms, regulated communications and messaging, shared services such as print and audiovisual solutions, and internally developed AI and productivity tools. The Product Lead partners closely with business leadership, technology, operations, risk, compliance, and control functions to ensure workplace technology investments are aligned to business priorities, compliant by design, resilient at scale, and continuously improving the employee experience. This role focuses on the “why” and “what”, deeply understanding business workflows, employee personas, and regulatory constraints, and shaping them into outcome‑driven product roadmaps and decision‑ready investment priorities. The role holds accountability for prioritisation discipline, value realisation, executive communication, and trusted advisory across the workplace technology portfolio for the line of business.

In this role, you will:

• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Coordinate highly complex activities and guidance to others
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
• Strategically engage with all levels of professionals and managers across the enterprise
• Serve as an expert advisor to leadership
• Act as the senior workplace technology partner for the line of business, serving as the single point of accountability for translating business needs into prioritised workplace technology outcomes.
• Develop and maintain a rolling 12–18 month workplace technology roadmap aligned to business strategy, employee personas, regulatory obligations, and enterprise standards.
• Partner with business leaders to understand workflows, pain points, and productivity opportunities, and translate those insights into outcome‑focused product strategies rather than feature‑driven requests.
• Lead transparent portfolio prioritisation, facilitating explicit trade‑offs across competing demands, and aligning initiatives to firmwide strategy, capacity, and Run‑the‑Bank commitments.
• Ensure regulatory, risk, security, records management, and compliance requirements are embedded into workplace technology products from inception, not treated as after‑the‑fact gates.
• Serve as a trusted advisor to executive stakeholders by presenting decision‑ready options that clearly articulate value, cost, risk, and trade‑offs.
• Partner with Workplace Technology domain product owners (e.g., End User Compute, Collaboration, Regulated Messaging, Print, AV, Productivity Platforms) to influence solution direction while respecting clear ownership boundaries.
• Drive adoption and value realisation by defining success metrics, tracking outcomes post‑launch, and partnering on change management and communications.
• Elevate governance effectiveness through well‑defined decision forums, controls, and consistent executive communications without introducing unnecessary bureaucracy.

Required Qualifications:

• Digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

• Demonstrated experience owning end‑to‑end product lifecycles for user‑facing technology at enterprise scale (50,000+ users preferred).
• Experience operating in highly regulated environments, with financial services strongly preferred.
• Strong understanding of modern workplace technology domains, including: End user compute (Windows/macOS, laptops, VDI/DaaS, mobile, peripherals), Collaboration and productivity platforms, Regulated Communications, capture, archive and surveillance, Trader Voice
• Demonstrated ownership of a product or service portfolio with budget accountability, cost transparency, and vendor strategy considerations..
• Ability to translate regulatory and control requirements into practical, scalable product decisions.
• Strong executive‑ready communication skills, including decision briefs, business cases, and trade‑off discussions.
• Experience operating in multi‑jurisdictional, internationally regulated environments including data residency and third party risk.
• Strong understanding of eCommunications surveillance, enterprise archiving, retention, legal hold, and evidentiary integrity across regions.
• Familiarity with international regulatory and operational resilience requirements impacting workplace technology (e.g., ICT risk, outsourcing, third‑party risk).
• Experience supporting front‑office, sales, trading, investment banking, or capital markets environments.

Posting End Date: 

30 Apr 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.