Job Description
We have an exciting opportunity for a Senior Laboratory Technology Specialist at UL Research Institutes and UL Standards & Engagement, based in our Evanston, IL office.
The Senior Laboratory Technology Specialist supports and enhances key laboratory digital systems, including Laboratory Information Management Systems (LIMS), Electronic Lab Notebooks (ELN), and related digital technologies, while also serving as a technical expert for the broader laboratory technology ecosystem. This role partners with laboratory scientists, operations, and IT to ensure workflows and data structures are accurately documented and effectively translated into system solutions. Serving as the product owner for laboratory platforms, the Specialist leads continuous improvement, integration, and digital transformation initiatives across the organization.
UL Research Institutes and UL Standards & Engagement
At UL Research Institutes (ULRI) and UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk, created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.
What you’ll learn and achieve:
As the Senior Laboratory Technology Specialist, you will play a key role in the rapid growth of UL as you:
Administer and manage LIMS, ELN, and related laboratory applications, including user provisioning, license management, system configuration, and service/incident resolution.
Provide expert support to users in creating, modifying, and troubleshooting digital workflows, ingredients, recipes, data structures, and processes within laboratory systems.
Serve as the product owner for laboratory platforms, overseeing upgrades, enhancements, integrations, roadmaps, and vendor partnerships while staying current on emerging technologies and best practices.
Partner with laboratory scientists, operations teams, and IT to ensure optimal system performance, seamless integration, and strong user support.
Develop and maintain process maps, data flow diagrams, and documentation that define user requirements, automation logic, system dependencies, and data standards.
Ensure system-wide analytics, dashboards, and reporting tools are accurate, timely, and aligned with organizational needs.
Plan and execute system upgrades, patches, enhancements, and integrations with enterprise applications and data systems.
Create and maintain training materials, user guides, and onboarding resources to support laboratory staff in adopting and effectively using digital tools.
Identify, prioritize, design, and implement opportunities for digital process improvement, automation, and workflow optimization across the laboratory ecosystem.
Uphold data integrity, quality, and security standards across all system administration, development, and documentation activities.
Perform other duties as directed.
What you’ll experience working at UL Research Institutes and UL Standards & Engagement: We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do.
People: Our people make us special. You’ll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today’s global challenges require.
Interesting work: Every day is different for us here. We see what’s on the horizon and use our expertise to build the foundations of a safer future. You’ll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.
Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs.
Values. Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster the partnerships that enable us to pursue a beneficent future in which we all can thrive.
Total Rewards: All employees at UL Research Institutes and UL Standards & Engagement are eligible for bonus compensation based on the level of the position. We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401k matching structure of up to 5% of eligible pay. Moreover, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you may be able to discuss flexible working arrangements with your manager. We also provide employees with paid time off, including vacation, holiday, sick, and volunteer days.
What makes you a great fit:
While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:
Strong knowledge and experience in LIMS, ELN, or similar SaaS laboratory applications (Uncountable).
Strong knowledge of digital workflows, data management, and process mapping.
Familiarity with analytics, dashboarding, and reporting tools (PowerBI).
Ability to troubleshoot and resolve technical issues in collaboration with IT and laboratory stakeholders using enterprise ITSM tools.
Familiarity with Python or other scripting languages is a plus.
Working knowledge of Microsoft technologies (Azure, Power Automate, SharePoint, Power Platform).
Excellent communication and documentation skills across technical and non-technical audiences.
Collaborative and team-oriented, capable of facilitating discussions between scientists, operations, and IT professionals.
Demonstrated initiative and ability to manage multiple priorities in a dynamic environment.
Commitment to continuous learning and digital enablement of scientific operations.
Professional education and experience requirements for the role include:
Bachelor’s degree in Information Systems, Computer Science, Chemistry, or a related field.
Minimum 4 years of experience in laboratory, IT, or digital systems roles, with direct experience administering LIMS/ELN or SaaS applications preferred.
Experience supporting laboratory digitalization initiatives or LIMS implementation.
About UL Research Institutes and UL Standards & Engagement
UL Research Institutes and UL Standards & Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.
Our affiliate, UL Solutions, stands alongside us in working for a safer and more sustainable world. UL Solutions conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools, for customers around the world.
To learn more, visit our websites UL.org and ULSE.org.
Salary Range:
$89,602.01-$123,202.76Pay type:
Salary