Senior IT Manager

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

The Senior Release & Infrastructure Manager is responsible for overseeing software release processes and ensuring the reliability of core IT infrastructure. This role bridges release planning, deployment automation, and infrastructure operations, serving as a key technical leader who coordinates across engineering, operations, and business stakeholders. The position includes dotted-line oversight of technical staff and a strong emphasis on process improvement and operational excellence.

Key Responsibilities

Release Management & Deployment

• Own and continuously improve the end-to-end release management lifecycle, including planning, scheduling, coordination, and communication across teams
• Manage and optimize CI/CD pipelines to ensure reliable, repeatable, and efficient deployments across environments
• Define and enforce release readiness criteria, go/no-go decisions, and rollback procedures
• Coordinate release windows and change schedules with stakeholders to minimize business disruption

Infrastructure Reliability & Operations

• Oversee the operational health, monitoring, and maintenance of IT infrastructure services including network, compute, and supporting systems
• Provide technical guidance to ensure infrastructure maintains the robustness, resiliency, and capacity needed for business continuity
• Drive incident response coordination and support timely restoration of services during outages or system failures
• Identify opportunities to improve infrastructure reliability through automation, observability tooling, and proactive capacity planning

Leadership & Coordination

• Provide technical direction and mentorship to operational staff through dotted-line oversight, including guidance on priorities, development opportunities, and performance feedback
• Serve as an escalation point for complex technical or cross-functional issues
• Act as a liaison between IT, engineering, and internal customers to align release and infrastructure priorities with business needs
• Champion process improvements and contribute to the maturation of release and operational practices across the organization

Required Qualifications

• 8+ years of experience in IT infrastructure, release engineering, DevOps, or related technical roles
• Demonstrated experience with CI/CD tooling, deployment automation, and release coordination
• Experience providing technical leadership or oversight to team members, even in a matrixed or dotted-line capacity

Preferred Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience with infrastructure monitoring and observability platforms
• Familiarity with ITIL or similar frameworks for change and incident management
• Experience working in environments with complex or regulated release processes

Compensation Range

$110,500.00 - $165,700.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.