Senior Instructional Designer

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock.  You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. 

That’s Nice, But What’s the Job?

In short, the Senior Instructional Designer develops and leads strategic, high-impact learning solutions that deliver quality, engaging content to employees through creative and audience-appropriate formats. This role drives measurable knowledge transfer across diverse learner populations, supports key business outcomes, and maximizes efficiency through thoughtful design. As a senior member of the team, you will also mentor others and play an influential role in fostering a culture of continuous learning and career ownership across the organization.

In long, as the Senior Instructional Designer, you will be responsible for:

• Producing and leading thoughtful, end-to-end learning solutions that align strategic business needs with innovative instructional design techniques and effective assessment methods
• Designing and delivering highly engaging, outcomes-based training programs that blend instructor-led, experiential, and technology-enabled learning to ensure strong knowledge transfer
• Creating, building, and overseeing diverse content, courses, learning paths, and curricula for employees at all levels with varying learning needs
• Researching, staying current on, and applying best practices in adult learning theory, instructional design methodologies, and emerging learning trends
• Integrating company branding, values, and culture consistently into learning content, messaging, format, and delivery
• Building and maintaining strong partnerships with business stakeholders to identify, influence, and assess learning and development needs and trends
• Collaborating with partners on effective strategies for learning implementation, execution, and measurement
• Translating complex business challenges into scalable, actionable learning solutions that drive measurable organizational and site-specific outcomes
• Mentoring and guiding junior instructional designers and cross-functional partners to elevate design quality and overall team capability
• Leveraging prior leadership experience (such as project leadership, team leadership, or people management) to drive alignment, accountability, and successful delivery of learning initiatives
• Performing other related duties, as assigned

So What Kind of Folks Are We Looking For?

• Strong organizational and time-management skills, with the ability to juggle multiple projects and shifting priorities
• Excellent verbal and written communication skills, with confidence engaging and influencing audiences ranging from frontline employees to senior leaders
• A sharp eye for detail and a commitment to producing high-quality, polished work
• Comfort and agility in a fast-paced, ever-evolving environment
• A collaborative mindset and the ability to thrive within a high-functioning team
• The ability to perform well under tight timelines and meet time-sensitive deliverables
• A mentorship-oriented approach, with a genuine interest in developing others and raising the bar across the team

The Specifics.

• Bachelor’s degree required
• 3–5+ years of professional experience as an Instructional Designer, with a strong emphasis on adult e-learning.
• 3+ years of proven experience using Articulate 360 (including Rise and Storyline).
• Proficiency in Microsoft Office 365.
• Experience using Adobe Creative tools strongly preferred.
• Demonstrated experience leading projects or initiatives; prior team lead or leadership experience preferred.

Nice to Have.

• Experience leveraging learning management systems; Workday Learning experience is a plus
• Experience designing and delivering Management and Leadership Development programs
• Experience mentoring or coaching others in instructional design or learning best practices
• Experience with Canva and Vyound

So What About the Perks? Perks matter

• We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!

• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and We’ll Celebrate.  Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!