Senior Human Resources Generalist

Position Summary:

The Senior HR Generalist – Employee Relations & Development plays a key role in supporting the organization through strategic and hands-on human resources support. This position focuses on employee relations, performance management, leadership development, and HR compliance while partnering closely with managers to foster a positive and productive work environment. The role also leads HR training initiatives, manages the Learning Management System (LMS), and supports organizational development efforts that align with business objectives.

 

Job Responsibilities:

• Employee Relations & Manager Support
  • Provide strategic and hands-on employee relations support, including conflict resolution, policy interpretation, coaching, and workplace investigations.
  • Advise managers and employees on HR policies, procedures, and best practices to promote fair and consistent employee management.
  • Conduct exit interviews and manage voluntary termination processes, identifying trends and opportunities for organizational improvement.

• Performance Management
  • Lead and manage the company’s performance management program, coaching managers and employees to support both business outcomes and professional development.
  • Facilitate and track the performance appraisal process, ensuring timely completion and alignment with organizational goals.
  • Provide guidance to managers on performance improvement strategies and documentation.

• Training & Development
  • Lead the implementation, administration, and ongoing management of the company’s Learning Management System (LMS).
  • Develop and deliver training programs for managers and employees on HR policies, compliance requirements, leadership development, and workplace best practices.
  • Support leadership development initiatives and organizational capability building.

• Organizational Development & HR Programs
  • Partner with leadership on organizational development and change management initiatives.
  • Mentor and provide guidance to junior HR staff, supporting development and knowledge sharing within the HR team.

• Compliance & HR Operations
  • Coordinate and complete required compliance reporting, including EEO and other regulatory filings.
  • Ensure HR processes, records, and systems comply with applicable legal requirements and company policies.
  • Support continuous improvement of HR policies, procedures, and systems.

• Additional Responsibilities
  • Provide secondary support for employee engagement activities and company events.
  • Participate in and lead special HR projects and initiatives as needed.

 

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 3+ years of progressive HR experience, with strong emphasis in employee relations and performance management.
• Experience conducting workplace investigations and advising managers on complex employee issues.
• Strong working knowledge of employment laws and HR compliance requirements.

 

Preferred Qualifications:

• SHRM-CP/SCP or (S)PHR preferred
• Experience developing and delivering training programs and managing learning systems preferred.
• Ability to maintain confidentiality and exercise sound judgment.
• Excellent interpersonal and conflict resolution skills.
• Ability to build trust and credibility with employees and leadership.
• Strong organizational, analytical, and problem-solving abilities.
• Effective communication and presentation skills.
• Experience with ADP and SkillSoft strongly 

 

Salary Range: $80,000-$100,000