This role provides an opportunity to lead and support accounting and infrastructure chargeback activities within a global organization. The Senior Financial Analyst plays a key role in ensuring accurate expense allocation, reporting, and reconciliation, driving financial transparency and cost control. The role offers exposure to financial analysis, process improvements, and cross‑functional collaboration using global systems such as Workday and ServiceNow.
Position Responsibilities
- Perform invoice quality checks and process I&O billings in IFS
- Manage infrastructure chargeback inquiries and non-user services (e.g., RFS, servers, Azure)
- Validate vendor approvals and ensure accurate expense allocations
- Perform controllership activities for Infrastructure Services spend, including cost center and variance analysis
- Consolidate internal and third‑party vendor invoices and support monthly reconciliation and reporting
- Track recovered and unrecovered charges and prepare variance and expense reports
- Prepare journal entries and infrastructure services reports (user-level, high-level, YTD)
- Drive process improvements, support system testing (UAT), and contribute to cost‑saving initiatives
- Act as a subject matter resource by providing training, quality checks, and process support
- Collaborate with internal stakeholders and support ad hoc finance and reporting tasks
Required Qualifications
- Bachelor’s degree in Accounting, Finance, or equivalent work experience
- 1–3 years of experience in accounting, expense management, or a related field
- Prior financial services or transfer agency experience preferred
- Working knowledge of accounting principles and journal entry processing
- Basic analytical and problem-solving skills
- Proficiency in MS Excel; experience with financial reporting tools is a plus
- Strong written and verbal communication skills
- Detail-oriented, organized, and able to meet deadlines
- Ability to multitask and work independently in a team-focused environment
Preferred Qualifications
- Experience with Workday, ServiceNow, IFS, or similar financial systems
- Knowledge of Essbase or other reporting tools
- Experience supporting chargeback, expense allocation, or infrastructure cost management
- Exposure to system testing (UAT) and process improvement initiatives
- Experience working with cross-functional or global teams
When you join our team:
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Hybrid