Job Description
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the team:
As an Analyst within the Client Office Transformation team, you will support enterprise initiatives focused on deploying AI and automation across the delivery lifecycle and managing the financial impact of those changes.
This team partners across Professional Services, Delivery, Support, and Finance to:
Enable AI-driven transformation programs across the client lifecycle
Measure and manage the financial outcomes of transformation initiatives
Improve visibility into cost, effort, duration, and value realization
Support leadership with data-driven insights on transformation performance
You will contribute to high-visibility initiatives that assess how AI adoption impacts delivery efficiency, cost structure, and program economics at scale.
About The Role:
This role sits within the Client Office Transformation function and focuses on tracking, analyzing, and supporting the financial performance of AI-enabled transformation initiatives.
You will act as a financial and analytical partner to transformation programs by:
Measuring the impact of AI and automation on delivery cost, effort, and timelines
Supporting the development of financial models and performance metrics
Providing visibility into value realization and return on investment
This is not a traditional finance or delivery operations role. You will help ensure that AI-driven changes translate into measurable financial outcomes, supporting leadership in tracking progress and making informed decisions.
Location - Hybrid (3 days in office, 2 days remote) in Jacksonville, FL or Milwaukee, WI or Atlanta, GA
What you’ll be doing:
Financial Impact of Transformation
Analyze transformation initiatives to quantify impacts on cost, effort, duration, and resource utilization
Track actuals vs. expected outcomes to support benefits realization and ROI measurement
Support development of financial models and assumptions tied to AI and automation use cases
Program Support & Performance Tracking
Partner with transformation program leads to monitor financial and operational performance metrics
Provide structured reporting on initiative progress, value delivered, and financial implications
Help maintain visibility into portfolio-level performance across transformation initiatives
Data, Reporting & Insights
Support development of dashboards and reporting solutions (e.g., Power BI) to track financial and operational metrics
Ensure consistency and accuracy of data used for program tracking and reporting
Translate data into clear insights for leadership decision-making
AI & Automation Enablement (Support Role)
Support initiatives leveraging automation and AI tools (e.g., Power Automate, Copilot) to improve data capture, reporting, and analysis
Contribute to tracking adoption and impact of AI-enabled capabilities across delivery teams
Executive Reporting
Assist in preparing executive-level materials highlighting financial impact and progress of transformation initiatives
Ensure messaging is clear, data-driven, and aligned to business outcomes
What you bring:
Bachelor’s degree required; Finance, Business, Economics, or related field preferred
4+ years of experience in financial analysis, program analysis, or consulting
Strong ability to analyze and interpret cost, effort, and performance data
Experience supporting financial modeling, forecasting, or ROI analysis
Ability to work effectively in a cross-functional, matrixed environment
Strong analytical and problem-solving skills with a data-driven mindset
Experience with or interest in data visualization and reporting tools (Power BI, Excel)
Interest in AI, automation, and digital transformation initiatives
Strong communication skills, including experience supporting executive reporting
Added Bonus If You Have:
Experience supporting transformation programs or PMO functions
Exposure to AI, automation, or digital transformation initiatives
Experience connecting operational metrics to financial outcomes
Familiarity with delivery organizations (Professional Services, Implementation, Support)
Experience working with large-scale enterprise data and reporting environments
What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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