Johnson Controls

Senior Field Service Technician (Vancouver Island)

Victoria BC Service Branch Full time

This position covers our Vancouver Island territory from Victoria to Campbell River. While candidates based closer to Victoria, where most of our customers are located, are preferred, we are open to considering strong candidates from other areas.

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

  • Competitive pay.

  • Paid vacation, holidays, and sick time.

  • Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.

  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.

  • Encouraging and collaborative team environment.

  • Dedication to safety through our Zero Harm policy.

  • JCI Employee discount programs (The Loop by Perk Spot).

  • Company vehicle, tools, and equipment provided to complete all jobs.

  • Scheduling and management support.

What you will do

We are seeking a talented individual to join our team as an Installation and Service Technician. In this role, you will work in retail environments to install, service, and repair inventory control and video equipment.

How you will do it

  • Install, service, troubleshoot, repair, and maintain retail products and equipment—including CCTV, access control systems, and Sensormatic products.

  • Keep track of your service calls via computer, including products serviced, work performed, hours, and parts utilized.

  • Maintain an accurate parts inventory at levels that ensure a first-time fix.

  • Demonstrate and train customers how to use their equipment properly. 

  • Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities, or any recurring problems. 

  • Take care of other tasks as needed.

What we look for

Required

  • Associate degree in Electronics and/or Networking, or technical military equivalent required.

  • Must have a valid driver’s license

  • 3 years of prior work experience in a related field.

  • Completed basic Video training and certification

  • Highly organized, strong interpersonal skills, and ability to work independently.

  • General knowledge of electronics required.

  • Willing to obtain or have a Provincial License as required. (Provincial Dependent)

  • Must have a mechanical aptitude and be able to use hand and power tools.

  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

  • Strong organizational skills, positive attitude, and an ability to learn quickly.

  • Must be capable of working independently or as a team

  • Working Knowledge of MS Office and basic PC skills.

  • Excellent written and oral skills

  • Ability to travel and work overtime as needed.

  • Able to read  and interpret blueprints and Scope documents

Preferred

  • Certified in all Video & RFID solutions currently sold and serviced by Retail – preferred

  • Network Certification - Full competency in all required networking, advanced performance

  • Networking Fundamentals

  • Networking Fundamentals Part One: Network Addresses

  • TRS - Networking 101

  • Ability to perform service on more complete integrated solutions

HIRING HOURLY RANGE: $32.21-44.23 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates 
may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the 
Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.