Senior Field Service Engineer - IOMS - UK South

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Job Description

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

Join our vibrant Instrument and Enterprise Services division in the United Kingdom, traveling frequently throughout the UK and Europe to provide support to our customers.

Discover Impactful Work:

Become a part of Thermo Fisher Scientific and contribute to making the world healthier, cleaner, and safer. Your work will ensure our customers' instruments perform flawlessly, driving scientific breakthroughs.

A day in the Life:

• Provide on-site installation, maintenance, and repair of HR-ICP-MS, GD-MS and MC-ICP-MS instruments.
• Deliver outstanding customer service by resolving technical issues efficiently.
• Collaborate with internal teams to support customer success and find opportunities for improvement.

Keys to Success:

Your ambition and proven expertise will help you thrive. Strong problem-solving skills, outstanding customer service, and the ability to work independently are crucial.

Education

• Degree or equivalent experience in Physics, Electronics, Chemistry, Engineering, or a related field.

Experience

• A minimum of three years’ experience with HR-ICP-MS and/or MC-ICP-MS instruments.
• Experience in a laboratory, technical support, or scientific instrumentation environment preferred.
• Proficient in English; additional European languages are an advantage.

Knowledge, Skills, Abilities

• Excellent ability to solve problems effectively.
• Excellent communication and interpersonal skills.
• Proficiency with digital tools for documentation and reporting.

Physical Requirements / Work Environment

Preparedness to travel widely throughout the UK and Europe (around 75% of the time), including overnight accommodations when necessary. A valid UK driver’s licence and passport are required.

What We Offer

• Comprehensive onboarding, training, and mentoring programs.
• Competitive salary with performance-related bonus and benefits package.
• Company vehicle and tools necessary for field service work.
• Opportunities for career growth and development within a global organization.

About Us

Thermo Fisher Scientific is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Our mission is to enable our customers to make the world healthier, cleaner, and safer. With over 125,000 colleagues globally, we work together to make a meaningful impact every day.