Ameriprise

Senior Field Change & Implementation Manager

Minneapolis, Minnesota Full time

About Our Company


We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

In this role, you will lead the development and execution of change management plans for AWM field initiatives impacting all field channels. This includes applying a proven implementation process to design and execute pilot plans, validating advisor and client experience, and refining strategies and tactics prior to national rollout. Additionally, you will oversee end to end execution of national rollout plans—including communications, training, field facing resources, and support and measure outcomes post rollout and adjust tactics to ensure successful field adoption.

Key Responsibilities

  • Assess program and initiative impacts to define the field change experience and required adoption outcomes.

  • Identify advisors and practice adoption barriers and translate them into actionable change strategies.

  • Lead the development of change management strategies and plans in partnership with business partners, field leadership, communications, training, support, and other stakeholders.

  • Design and lead pilot and national rollout plans, ensuring readiness, alignment, and a consistent field experience.

  • Own execution of change plans, driving milestone completion and on‑time implementation across teams.

  • Drive advisor uptake and engagement, leveraging resources and managing tracking systems to monitor objectives, activity, and results.

  • Conduct post‑implementation reviews to evaluate adoption, measure business outcomes, and identify improvements for future initiatives.


Required Qualifications

  • 7 - 10 years' relevant experience

  • Bachelor’s degree or equivalent


Preferred Qualifications

  • Ability to work independently while also comfortable working with a team to drive results

  • Ability to implement change, drive results, and hold others accountable

  • Strategic focus with ability to translate vision into tactical actions

  • Strong relationship management and collaboration skills

  • Familiarity and knowledge of Ameriprise Financial field organization (AAG, AFIG, APWG and AFG) and advisor practices, including business drivers, policies, and processes

  • Proven project management skills, with the ability to take an initiative from concept to deep execution, to follow-through and measurement

  • Ability to decision, create, and execute with appropriate autonomy

  • Desire and proven ability to work in a fast-paced environment, with the need to balance multiple deliverables and competing timelines consistently

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

 

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $100,000 - $137,600 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Business Support & Operations

Line of Business  

SERVD Service Delivery

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.