Senior Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Senior Facilities Manager, you will be responsible for delivering high-quality Integrated Facilities Management (IFM) services for a strategic client account in Wrocław. Working on-site, you will oversee facilities operations across four locations, ensuring operational excellence, compliance, and a strong workplace experience for end users. This senior role combines leadership, stakeholder management, and hands-on operational oversight in a dynamic, corporate environment. You will be a trusted partner to the client, leading teams and suppliers while ensuring safety, efficiency, and service quality.

What You’ll Do

• Manage day-to-day delivery of integrated hard and soft FM services across multiple sites in line with contract requirements and KPIs.
• Act as the main point of contact for the client on all facilities-related matters, building strong, professional, and trusted relationships.
• Lead and support on-site JLL teams, fostering accountability, engagement, and a strong service-oriented culture.
• Coordinate and manage external vendors, ensuring service quality, compliance, and value for money.
• Oversee operational areas including PPM schedules, asset and lifecycle management, task management systems, and documentation.
• Ensure full compliance with Polish statutory requirements, health & safety regulations, and JLL and client standards.
• Manage facilities-related projects, fit-outs, and operational changes, including escalation and crisis situations when required.
• Control local budgets and operational spend, supporting cost optimization and financial transparency.

What We’re Looking For

• Strong experience delivering integrated facilities management services within a corporate or complex site environment.
• Solid understanding of hard services operations, supported by effective management of soft services.
• Confident stakeholder manager with the ability to communicate clearly and professionally with clients, teams, and suppliers.
• Good financial and commercial awareness, with experience managing budgets and operational costs.
• Proven leadership capability, with a collaborative and pragmatic approach to team and vendor management.
• Ability to prioritize effectively and manage multiple operational demands in a fast-paced environment.
• Very good command of English (spoken and written) for daily cooperation with international stakeholders.
• Proactive, reliable, and solutions-focused, with a high level of professionalism and personal accountability.

What You Can Expect From Us

• Competitive Rewards & Benefits: Permanent contract, private healthcare, cafeteria system, life insurance, and employee assistance program.
• Flexible Work Environment: Hybrid model
• Career Development & Growth: Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
• Stability & Recognition: 78% employee recommendation rate, recognized for 18 consecutive years as one of the World’s Most Ethical Companies.
• Inclusive & Supportive Culture: Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
• Global Perspective: An international working environment with 60 nationalities and 40 languages represented, enabling collaboration across borders.

Location:

–Wroclaw, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.