Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Key Responsibilities
Change Strategy and Planning
Assist in preparing change management plans that follow the COE’s strategy for rules, tools, and schools, for different stakeholders.
Collect data for stakeholder impact assessments, readiness checks, and risk evaluations related to adoption.
Support the tracking of key success indicators and monitor progress to help measure adoption and value creation.
Stakeholder Engagement and Communication
Maintain and enhance the Workforce Planning community as a key change management channel, including supporting online discussion forums, Q&A sessions, and feedback collection.
Assist in creating and distributing change management communications.
Maintain and update the change management stakeholder list.
Support updating and refining the 1-Pru site based on evolving requirements and direction.
Capability Building and Enablement
Assist in analyzing existing content to help identify areas for revision and improvement.
Support the development of new content and materials, aligned with business needs and COE objectives.
Help create and update data-portal input packs and contribute to the definitions glossary.
Provide support in organizing change management activities such as open forums and monthly sessions.
Collaborate with the Learning team to help design new WFP curriculum and support the delivery of WFP 101 sessions.
Feedback Loop, Continuous Improvement, and Insights
Help leverage data and feedback to refine change interventions and share best practices.
Assist in designing and deploying pulse surveys to measure change readiness and sentiment.
Support the documentation of lessons learned and help develop reusable change assets for the COE playbook.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.