Senior Executive - Soft Service

Job Title

Senior Executive - Soft Service

Job Description Summary

Sr. Executive with strong hospitality experience, and preferably Facility Management exposure. The role involves billing preparation, MIS reporting, client coordination, and supporting daily soft services operations.

Job Description

About the Role:

- Prepare monthly billing, cost sheets & validate vendor invoices.

- Generate daily/weekly/monthly MIS (attendance, manpower, consumption, SLA/KPI).

- Act as client-facing representative for updates, escalations & communication.

- Support soft services operations (housekeeping, pantry, helpdesk documentation).

- Ensure high grooming standards and customer service excellence.

About You:

- Graduate (BHM/Graduate preferred).

- Hospitality background required; Facility Management experience preferred.

- Strong MS Excel & reporting skills.

- Excellent communication, grooming & client-handling capabilities.

Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

 Being part of a growing global company;

 Career development and a promote from within culture;

 An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”