[What the role is]
The Senior Executive / Manager, Media Relations and Planning will provide comprehensive strategic communications consultancy to organisational clusters while developing and implementing information planning frameworks across networks. This role combines strategic media relations, brand management, crisis communications, and stakeholder coordination with specialised information planning and network coordination functions to strengthen MUIS's communication capabilities and stakeholder engagement across Islamic institutions and community groups.[What you will be working on]
Stakeholder Network Management
Develop Communications Practice Group and Mosque Communications Networks engagement frameworks, conduct comprehensive stakeholder mapping, and establish feedback processes
Coordinate communication calendars and deliver relationship management training
Success measured through stakeholder satisfaction scores, engagement participation rates, and relationship quality assessments
Strategic Communications Consultancy
Develop and implement comprehensive media relations strategies including standardised press release templates, media query protocols, and interview training programmes
Establish and maintain media monitoring systems and coordinate joint media events
Performance measured through media coverage quality, response times, and stakeholder feedback
Corporate Branding and Communications Management
Create and maintain brand guidelines, develop cluster-specific communication toolkits, and conduct brand compliance monitoring
Coordinate annual report production, corporate collateral design, photography management, and video production
Effectiveness evaluated through brand consistency audits and communication material quality assessments
Crisis Communications and Preparedness
Establish crisis communication protocols, develop response templates, and conduct simulation training exercises
Maintain real-time communication channels and perform post-crisis evaluations
Success measured through crisis response effectiveness, stakeholder confidence, and organisational preparedness levels
Information Planning and Network Coordination
Develop strategic content calendars, facilitate cross-cluster coordination, and ensure message alignment across organisational communications
Create and maintain stakeholder engagement schedules, design communication practice training programmes, and coordinate content alignment between networks
Monitor information flow effectiveness, implement improvement measures, and manage network feedback mechanisms
Performance evaluated through stakeholder engagement metrics, communication effectiveness surveys, and network coordination success rates
[What we are looking for]
Tertiary education in Communications, Public Relations, Marketing, or related field
Minimum 5-7 years’ experience in strategic communications, media relations, or stakeholder coordination
Strong team player and demonstrate experience in network management and information planning frameworks
Show proven track record in developing communication protocols and training programmes
Possess advanced media relations expertise and crisis communication experience
Have strong brand management capabilities and stakeholder engagement proficiency
Demonstrate excellent project management skills and content strategy development experience
Show strong facilitation and relationship management capabilities
Be proficient in digital communication platforms and analytics tools
Have experience in developing communication frameworks and standardised protocols
Possess excellent written and verbal communication skills in English (essential)
Have Malay language capabilities (preferred for stakeholder engagement)
Possess knowledge of Muslim community structures and cultural sensitivities (preferred)
Have experience in government or public-sector communications (preferred but not essential)
Show background in managing consultancy models across multiple business units
Successful candidate will be appointed on contract basis.
In general, applicants can expect to hear from us within 4 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 6 weeks of the close of the application window. If you are facing issues submitting your application, please contact us at careers@muis.gov.sg for assistance.