Senior Executive Assistant

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

TITLE: Senior Executive Assistant

WHAT YOU’LL DO:

The Senior Executive Assistant provides high-level strategic and operational support to multiple senior executives at Duck Creek Technologies. Operating at the Manager (Individual Contributor) level, this role goes beyond traditional administrative support to drive executive efficiency, manage complex business operations, and act as a liaison across functions and stakeholders. This role requires a seasoned professional who exercises sound judgment, maintains strict confidentiality, and takes initiative to solve problems and optimize processes independently.

• Provide strategic administrative support to 3–4 senior executives (VP/SVP), managing complex calendars, priorities, and stakeholder communications.
• Serve as a key partner in coordinating executive communications, both internal and external, including message preparation and follow-ups.
• Plan and execute executive meetings and events including all-hands, offsites, quarterly reviews, and leadership forums with responsibility for agendas, logistics, and action tracking.
• Anticipate the needs of supported executives and proactively manage workflows, information flow, and time allocation in alignment with strategic goals.
• Own cross-functional coordination of executive-level initiatives and special projects, ensuring milestones and deliverables are met.
• Develop and maintain dashboards, trackers, and documentation to support visibility into team operations and key priorities.
• Coordinate complex travel and logistics (domestic/international), and ensure seamless end-to-end experiences.
• Manage expense reporting, vendor coordination, and budget tracking related to executive or departmental activities.
• Maintain the highest level of confidentiality and discretion when handling sensitive personnel or business information.
• Build strong relationships with other EAs and business leads to enable seamless collaboration across teams and time zones.

WHAT YOU’VE DONE:

REQUIRED:

• 5+ years of experience supporting multiple senior executives (VP level or above)
• Demonstrated experience managing executive operations in a dynamic, high-growth, or matrixed organization
• Bachelor's degree or equivalent experience

PREFERRED:

• Prior experience in a high-growth, technology-driven, or global business environment preferred
• Experience with executive-level communication, travel logistics, and event coordination strongly preferred

• Experience with executive-level communication, travel logistics, and event coordination strongly preferred

Knowledge, Skills, Abilities & Behaviors:

• Advanced proficiency with Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint)
• Familiarity with enterprise systems (e.g., Workday, Salesforce) and willingness to learn new platforms
• Ability to use logic and judgment to identify key facts, propose options, and recommend solutions
• Exceptional organizational skills with a high level of attention to detail and follow-through
• Excellent written and verbal communication skills, tailored for internal and executive audiences
• Ability to maintain confidentiality and handle sensitive information with integrity
• Strong interpersonal skills with a collaborative and service-oriented approach
• Ability to anticipate executive needs and take initiative without direction
• Comfort managing changing priorities and shifting demands in a dynamic environment
• Strong calendar and time management skills, particularly across multiple leaders
• Proven ability to coordinate multiple concurrent workflows while ensuring deadlines are met
• Professional presence and demeanor, with the ability to represent the company in external interactions
• Flexibility to support occasional travel, event attendance, or after-hours coordination
• Demonstrated ability to build strong working relationships across geographies and functions
• Capable of problem-solving in high-pressure situations with composure and tact

Work Environment & Other Requirements:

• Travel: 10 - 25%
• Work Authorization: Must be legally authorized to work in the country of the job location

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Actual compensation for this role is determined based on a variety of factors, including job-related skills, experience, qualifications, internal equity, and geographic location, where permitted by law.

For reference, the expected salary range for this position is generally positioned as follows based on candidate location:

• $85,000 – 121,400: Candidates living in the Boston, New York City–Newark, Los Angeles, San Francisco/Bay Area, Seattle, or Washington, DC metropolitan areas
• $81,000 – 115,700: Candidates living in Chicago, Dallas–Fort Worth, Houston, Minneapolis, or Philadelphia metropolitan areas, or in Colorado, Connecticut, Maryland, Rhode Island, or Vermont
• $77,000 – 110,000: Candidates living in Georgia, Michigan, North Carolina, New Hampshire, Oregon, or Wisconsin
• $68,200 – 106,500: For all other U.S. locations

This position is also eligible for annual bonus compensation, subject to plan terms and individual eligibility.

Final compensation will be determined based on the factors outlined above and in accordance with applicable law.

Duck Creek Technologies believes in the safe, ethical, and responsible use of artificial intelligence. We may use AI-assisted tools to support parts of the recruitment process, such as reviewing applications, identifying relevant skills, and organizing candidate information. AI tools are used to assist—not replace—human judgment. All AI-assisted outputs are reviewed by a Duck Creek team member, and final hiring decisions are always made by people. Candidates should be comfortable working in environments where AI is used responsibly to enhance business processes.

Duck Creek Technologies offers a comprehensive benefits package, which includes:

• Flexible work environment
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan with match (6% employer match up to $12,000 annually)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Paid holidays, vacation, and volunteer time
• Employee Assistance Program (EAP)

Benefits eligibility and offerings may vary based on role and location.

The application window for this position will remain open until the role is filled or a sufficient number of qualified candidates have been identified.

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com. 

Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

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