NTU SINGAPORE

Senior Executive, Academic

NTU Main Campus, Singapore Full time

Established in 1992, the Wee Kim Wee School of Communication and Information (WKWSCI) is the only full-fledged communication school in Singapore and is a world-class centre of excellence with an international faculty, state-of-the-art research laboratories, and global institutional affiliations.

We are seeking a highly organised and detail-oriented Senior Executive to join our undergraduate programme team. The successful candidate will be responsible for supporting the administration of overseas immersion programmes as well as supporting the development and management of strong partnerships with industry to enhance student learning, employability and programme relevance.

The key responsibilities include (but not limited to):

Overseas Immersion Programmes:

  • Collate budget for each overseas course in consultation with instructors.

  • Support procurement and finance administration to process payments for vendors and suppliers.

  • Provide administrative (including course registration) and logistical support for the overseas component of the undergraduate courses.

  • Manage faculty and student travel arrangements including flight bookings, accommodation, land arrangements and other logistical arrangements required for the courses in consultation with instructors.

  • Manage vendor and contract management.

  • Conduct pre-departure briefings, ensuring compliance and implementation of crisis management protocols for student travel.

  • Overseas travel may be required to support instructors in the management of students and logistics.

  • Track programme budget and expenditure.

  • Gather feedback from instructors and students on the immersion course.

  • Consolidate data and feedback for management reporting.

  • Liaise with Communications team to feature students’ course experience and post-course deliverables.

Engagement of part-time instructors:

  • Coordinate the recruitment of part-time instructors.

  • Serve as the main point of contact for administrative and operational matters related to part-time teaching.

  • Coordinate with HR admin on part-time instructors hiring, recruitment and documentation.

  • Manage teaching assignment for part-time instructors and support their teaching needs.

  • Facilitate communication between Associate Chair/Assistant Chair and part-time instructors to ensure alignment on academic standards and course delivery.

Internship and Experiential Learning Coordination:

  • Oversee the coordination of student internship programme with Career Attachment Office and NTU Entrepreneurship Academy on Overseas Entrepreneurship Programmes.

  • Support Assistant Chair (Undergraduate) with approving of internship applications from students and assignment of internship supervisors.

  • Support students and internship supervisors during internship period and resolution of issues encountered.

  • Manage feedback collection for continuous improvement.

Industry Engagement and Partnerships:

  • Support the development and maintenance of strategic partnerships with industry organisations to enhance academic and experiential learning opportunities.

  • Coordinate industry networking sessions, workshops, guest lectures, and professional sharing events.

  • Assist in identifying new collaboration opportunities for internships, student projects, and applied research.

  • Maintain updated records of industry contacts, partnership activities, and outcomes.

Events and stakeholder engagement:

  • Coordinate academic-industry events such as industry speaker series or employer visits.

  • Provide logistical and administrative support for key programme events for example pre-admission outreach activities, academic orientation, information session, convocation, workshops, seminars and professional development sessions.

  • Assist with sourcing of corporate gifts, packing of event kits and collaterals and on-site logistics support.

Ad-hoc support:

  • Support in organising department meetings, including coordinating logistics and handling meeting arrangements.

  • Perform other ad-hoc duties and assignments as assigned by the supervisor or department.

The key requirements include:

  • Bachelor's degree with a minimum of 3-5 years of relevant work experience, within an institution of higher learning or operations in a university/educational setting would be an advantage.

  • Prior experience in administration of student mobility, global learning programmes and industry partnerships.

  • Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.

  • Good logistics/work process skills.

  • Good problem-solving and negotiation skills.

  • Strong organisational and time-management skills, able to plan and prioritise work which may have competing deadlines.

  • Ability to handle confidential information.

  • Proficiency in Microsoft Office suite applications.

  • Strong customer service focus with a passion for supporting faculty and students.

  • Tactful and able to demonstrate empathy whenever necessary.

  • Self-motivated team player who can work independently with minimal supervision, and collaboratively with colleagues in a team-oriented environment.

  • Good sense of initiative and responsibility with a positive work attitude.

  • Meticulous, organised with a strong willingness to learn.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU