The Best Players Need the Best People.
Qualifications
12+ years of progressive leadership experience in sports, hospitality, large-scale event operations, venue management, or related industries, with demonstrated responsibility for complex, multi-functional operations
Proven experience leading the execution of complex, high-profile events with significant operational and revenue components
Strong operational leadership with the ability to manage multiple workstreams in a fast-paced environment
Experience working with high-profile stakeholders, sponsors, and partners
Financial acumen with experience managing event budgets and delivering against revenue-driven objectives
Exceptional organizational, communication, and problem-solving skills
Experience navigating public/private partnerships, including engagement with local, regional, or state government entities
Responsibilities
Lead end-to-end planning and execution of the tournament, ensuring seamless delivery across all functional areas
Translate strategic priorities set into detailed operating plans and execution frameworks
Establish and maintain a disciplined planning cadence, ensuring readiness across all phases of the event lifecycle
Ensure alignment and integration across operations, hospitality, player services, safety, and on-site experience
Execute against the commercial strategy established in partnership with commercial and PGA TOUR Events revenue leadership teams
Partner closely with sales teams to operationalize hospitality, sponsorship, and activation programs at the highest level
Ensure all revenue-generating elements are delivered with precision, quality, and a premium experience standard
Track performance metrics and provide insights to inform ongoing strategy and future growth
Serve as the day-to-day operational lead for key stakeholders, including title sponsor/s, governing body, players, media, and partners
Ensure flawless execution of all partnership elements, delivering against contractual commitments and experience expectations
Maintaining strong executive-level relationships by ensuring consistent, high-quality delivery
Engage with local community stakeholders and volunteers to reinforce positive event impact and reputation
Develop and manage the tournament operating plan, including timelines, staffing plans, and resource allocation
Oversee event budgets ensuring disciplined cost management and execution efficiency
Lead the development and execution of a comprehensive volunteer program across all functional areas
Implement and manage an effective committee structure, ensuring clear accountability and consistent progress
Ensure all safety, security, and compliance protocols are executed to the highest standard
Drive excellence in all aspects of the on-site experience, ensuring a cohesive and elevated environment for all constituents
Identify opportunities to enhance operations, hospitality, and fan engagement within the strategic direction set by leadership
Capture post-event insights and lead continuous improvement efforts to strengthen future delivery
Lead and develop a high-performing event team, establishing clear roles, expectations and accountability
Foster a culture of ownership, urgency, and execution excellence
Provide hands-on leadership throughout the planning cycle and on-site execution
Lead special projects, as required