The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to harness the power of technology to pursue some of society’s most ambitious goals — from curing or preventing all disease to transforming how students learn.

At CZI, you’ll join a deeply collaborative, mission-driven community where your work helps drive breakthroughs across our flagship nonprofit organizations, Biohub and Learning Commons. Whether enabling scientific breakthroughs via open science and AI-powered biology or strengthening the tools teachers and students rely on every day, your contributions help turn bold ideas into real-world impact.

Our teams operate at the intersection of innovation and scale, building the infrastructure, partnerships, and capabilities that allow scientists, educators, and innovators to tackle some of the most complex challenges of our time — and to do so with urgency, integrity, and optimism.

The Team

The Operations team is a key partner in enabling Biohub’s pioneering work to combine frontier AI with frontier biology to solve disease and Learning Commons’ mission to build AI infrastructure that aligns how students learn with the tools that shape their learning experiences.

Operations includes our Central Tech, Finance, Marketing & Communications, People, and Real Estate / Workplace / Events / Facilities / Security (REWFS) teams. Together, these teams create the systems, programs, and experiences that empower our partners and colleagues across Biohub and Learning Commons to drive impact.

This work requires strategic and operational rigor, creativity, and deep collaboration. Whether designing world-class employee experiences, safeguarding data and infrastructure, or shaping how we communicate our impact, Operations plays a critical role in helping deliver meaningful change at scale.

The Opportunity

We believe that our teams are most effective when in sync and learning from each other on a daily basis. We enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes, constantly innovate to optimize operations, provide first-class support, and build solutions to enable the scale and execution of our business partners' strategies and initiatives.

Reporting to the Finance Systems Lead, this role will play a key role in streamlining, securing, and optimizing our Procure to Pay management processes through Workday and Coupa. You will work closely with the Procurement, Finance and Accounting Operations teams and be responsible for gathering, analyzing, and documenting business requirements, translating requirements into technical specifications, ensuring compliance with IT security standards, and implementing solutions.

What You'll Do

Lead business requirements analysis by building strong partnerships and through collaboration:: Partner with Procurement, Finance, Accounting, and cross-functional stakeholders to gather, analyze, and refine complex business requirements; translate multifaceted needs into actionable plans aligned with enterprise objectives.
Drive requirements documentation and prioritization: Develop detailed business and functional requirements, including user stories and use cases; evaluate and prioritize initiatives based on business impact, risk, compliance, and technical feasibility; Create comprehensive documentation, support training initiatives, and drive adoption of systems and processes across the organization.
Design solutions: Translate business requirements into technical specifications. Consider out-of-the-box/best practice application configuration options.
Own end-to-end solution implementation: Oversee development, testing, and deployment of solutions; define integration and testing strategies, coordinate UAT, and ensure solutions meet business and operational objectives.
Manage projects and workstreams: Lead short- to mid-range projects with multiple dependencies and stakeholders; develop project plans, and timelines. Monitor execution and communicate progress across the full lifecycle. May guide team members, and support knowledge sharing and capability development across the team.
Solve complex business and system challenges: Analyze issues across programs, products, and operations; develop scalable solutions and drive resolution of integration challenges and system constraints.
Stay up to date with technology trends: Continuously learn new features and trends within the Workday and Coupa ecosystem, recommending potential enhancements to the system.

What You'll Bring

8+ years of demonstrated, hands-on experience in Workday configuration, implementation, and support (Required)
2+ years of Coupa Procurement functional design, implementation and support experience in a rapidly scaling organization.
Strong understanding of Procurement, Source -to -Pay (S2) and Inventory process.
Strong analytical, problem-solving, and decision-making skills.
Experience working in cross-functional, enterprise environments with multiple stakeholders.
Demonstrated ability to manage project, workstreams, and competing priorities.
Ability to distill and simplify complex business requests into clear and actionable projects, with a proven ability to navigate ambiguity and to persevere through project road bumps.
Strong interpersonal skills to establish strong partnerships with business stakeholders and technology teams.
Organized, methodical, and detail-oriented, with a passion for data analysis and problem-solving, leveraging organizational awareness to empower others to accomplish project objectives.
Comfortable taking on additional job responsibilities as needed, demonstrated willingness to get involved in the details to achieve the team's end goals.
Security and compliance awareness for enterprise data management.
Functional Implementation Consulting experience is preferred.

Compensation

The Redwood City, CA base pay range for a new hire in this role is $171,00 - $235,00. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process.

This position may be eligible to participate in our discretionary annual performance bonus program. Bonus eligibility and targets are determined in accordance with our total rewards philosophy and may vary by role.

Better Together

As we grow, we’re excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team’s manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process.

Benefits for the Whole You

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible.

Provides a generous employer match on employee 401(k) contributions to support planning for the future.
Paid time off to volunteer at an organization of your choice.
Funding for select family-forming benefits.
Relocation support for employees who need assistance moving

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

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