Our Purpose
At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
The team / how they connect
The Consulting Across the Southern Hemisphere (CASH) team provides critical support to Xero's product engineering teams, with a deep focus on the database domain. This small, remote-first team supports multiple product areas concurrently, offering expertise in database operations, quality deployment support for changes, and strategic architectural design. As a senior Engineer, you will join a global on-call roster and work closely with product teams to build capability and reduce the need for ad-hoc support.
The role / impact
This is a Senior Engineer role blending responsive technical support with forward-looking strategic database consulting and design. Your core responsibility will be to ensure the stability and high quality of Xero's databases by providing expertise on maintenance, optimisations and incident support. You will act as a quality champion, performing due diligence on database changes before products ship to customers and playing a hands-on role in supporting and releasing database changes to multiple environments including production.
A key impact of your work will be to influence the modernisation of Xero's data infrastructure. You will be instrumental in advising product teams on database design and architecture for new initiatives, specifically championing the adoption of cloud-native technologies. This involves interpreting code behavior to understand the impact on database performance and coaching other engineers, solidifying your role as a technical leader and problem solver.