Oh what a feeling!
At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs.
Together, we are Toyota.
Toyota Motor Corporation Australia is well-recognised for offering:
Fully maintained motor vehicle including insurance and fuel
14.5% superannuation with subsidised income protection, life and total disability insurance
Annual contribution to your private health insurance worth over $2,000
Significant family vehicle lease and purchase discounts
Flexible hours and workspaces, with a hybrid of working from home and in the office
Wellness facilities – free onsite gym, end of trip facilities
Free car parking and discounted onsite cafe
Genuine career development: promotions, rotations and paid professional membership
Paid volunteer days to support your community and matched workplace giving program
26 weeks paid primary carers leave, 8 weeks paid parental leave for secondary carers and Superannuation paid on unpaid Parental Leave
Access to Toyota’s RewardsHub – explore, manage and customise your benefits to suit your lifestyle
What you’ll contribute to
An exciting opportunity for a Senior Engagement & Communications Specialist to join our Aftersales division in a permanent full-time role.
The Aftersales Division oversees the planning, coordination, and execution of all national parts and accessories activities—including sales, business development, procurement, supplier management, dealer support, and warehouse operations. Our goal is to achieve sales volume, market share, and profitability targets while optimizing warehouse operations to meet global best-practice standards.
The Senior Engagement & Communications Specialist is responsible for developing, implementing, and managing communication strategies and employee engagement initiatives within the Operations team. This role aims to foster a positive workplace culture by strengthening internal communications and enhancing engagement and belonging in alignment with the company’s vision, mission, and goals.
This role is based in Altona North and requires interstate travel approximately twice per month.
How you’ll make an impact
Develop, implement, and regularly review effective communication strategies to ensure clear and consistent information flow across the Operations team.
Design and implement strategic plans for employee engagement and belonging programs aimed at boosting morale, motivation, sense of belonging, and fostering a positive work environment.
Draft, review, and distribute communication materials—including internal emails, bulletins, newsletters, intranet content, reports, and speaking notes—to ensure clarity and alignment with company values.
Provide guidance and support to managers in developing policies and standards for engagement and communication within the Toyota Production Centre (TPC).
Monitor and stay current with communication trends, tools, and best practices to continuously enhance engagement and communication.
Update and maintain reporting systems to deliver accurate, timely information that supports business planning, budgeting, and forecasting activities.
Your attributes – If this sounds like you, we’d love to hear from you!
Degree in Communications, Public Relations, Human Resources, or Marketing
Proven experience in a similar communications role
Knowledge of warehouse operations (preferred but not essential)
Ability to create engaging and accurate content
Strong organizational skills to manage multiple projects and deadlines
Excellent written, verbal, and interpersonal communication skills
Solid understanding of communication and social media tools
Make your impossible, possible & apply today!
You’re welcome to find out more by visiting our careers page: www.toyota.com.au/careers. Applications close on 25th November 2025
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When you apply, please tell us the pronouns you use.
We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.
Toyota is an endorsed employer for all women. Please review Work180 website for further information.
We don’t require a cover letter or selection criteria to be addressed.
Come with us and help create the future.