Senior Director, Technology Program Management

Compensation Range:

$175,000.00 - $200,000.00

 

Plus Incentive Bonus based on Performance

 

This role may reside in California, Colorado, Florida, Illinois, Massachusetts, North Carolina, Nebraska, New York, or Texas

 

Alamo Drafthouse is seeking a Senior Director, Technology Program Management to drive cross-functional technology initiatives that transform how we serve guests and teammates across our venues and digital platforms.

Reporting to the Chief Technology Officer, the Senior Director will oversee delivery of enterprise-scale projects that span multiple teams and stakeholders, from modernization of our restaurant and cinema operations to strategic integrations with Sony Pictures Entertainment. This role combines program leadership, communication excellence, and a strong understanding of hospitality technology systems to ensure that Alamo’s technology initiatives are delivered on time, on budget, and with excellence.

As the Senior Director, you’ll lead a small but mighty portfolio team that includes project management and product ownership functions. You’ll provide hands-on leadership to drive alignment between technology, operations, marketing, and finance, ensuring every project meets the dual goals of operational efficiency and an awesome guest experience.

WHAT WE OFFER

• A fun workplace where you can be yourself and do awesome work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

OUR MISSION:

To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
 

CORE ROLE RESPONSIBILITIES

• Lead delivery of high-impact, cross-departmental technology projects such as POS rollouts, platform integrations, and guest-facing digital initiatives.

• Direct and mentor the Project Management Office (PMO) and Product Owner(s), ensuring clear priorities, milestone tracking, and stakeholder communication.

• Act as primary liaison between Technology and other departments (Operations, Marketing, Finance) to define scope, resources, and readiness for each initiative.

• Champion project governance practices that emphasize clarity, accountability, and risk management without unnecessary bureaucracy.

• Partner with Sony Pictures and external vendors to coordinate timelines, compliance needs, and inter-company integrations.

• Translate business objectives into actionable technology plans, aligning project outcomes with Alamo’s strategic pillars (PCI compliance, modernization, security, and guest experience).

• Communicate project progress, risks, and wins through concise executive updates, ensuring stakeholders remain informed and engaged.

• Contribute to the continuous improvement of delivery processes, leveraging retrospectives and lessons learned to enhance velocity and predictability.

QUALIFICATIONS

• 10–15 years of experience in technology leadership within hospitality, retail, or multi-unit restaurant environments.

• Proven success leading enterprise-scale technology implementations (POS, ERP, or digital transformation initiatives).

• Strong communicator who builds trust across disciplines and executive levels.

• Skilled in vendor management, contract negotiation, and budget oversight.

• Deep understanding of restaurant systems, point-of-sale architecture, payment integrations, and data reporting frameworks.

• Demonstrated ability to balance strategic vision with hands-on project execution.

• Passion for film, food, and creating remarkable guest experiences.

OUR CORE VALUES:

DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
 
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow. We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
 
BOLDLY GO
Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
 
GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.

Company: Alamo Drafthouse Cinema