About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role
The Senior Director of Professional Services is responsible for leading Highspot’s global post-sales delivery organization across Engagement Management (EM), Implementation (IM), Advisory Services, and Technical Account Management (TAM). This leader will own the strategy, execution, and evolution of Professional Services as a scalable, profitable, and customer-impacting business function.
The role requires a seasoned, hands-on executive who can operate at both strategic and executional levels — driving delivery excellence, financial performance, and cross-functional alignment with Sales, Customer Success, Product, and GTM Operations.