Senior Director of Risk Management

Enterprise Risk Management Strategy and Leadership 

• Develop and lead the strategic vision and operational plan for Risk Management across three hospitals and other BMC affiliates 

• Establish a standardized, system-wide risk management framework aligned with quality and safety goals, including robust Collaborative Case Review processes, action item tracking and closed loop follow-up 

• Identify enterprise-level risk priorities using data from safety events, claims, litigation, regulatory findings, and operational performance 

Risk Governance and Accountability 

• Create clear accountability for clinical leaders, operational leaders, and quality leaders for escalation pathways for high-risk events and emerging risks 

• Present risk trends identified through quality/ patient safety and claims with mitigration approaches to executive leadership 

• Monitor execution of risk mitigation plans across all three hospitals and BMC affiliates 

Partnership with Claims and Risk Captive 

• Work in close partnership with Claims and Risk Captive colleagues to promote pro-active risk mitigation programs 

• Oversee successful development and execution of the CARE (Communication, Apology and Resolution) 

• Align current quality/patient safety risks with data emerging from claims data to synthesize a cohesive approach across the system to risk mitigation 

Collaboration with Quality & Patient Safety 

• Collaborate with quality/patient safety leaders and staff to ensure synergy with process improvement efforts stemming from safety events 

• Partner with quality/patient safety leaders to develop system priorities for risk mitigation 

Collaboration with Accreditation/ Regulatory 

• Ensure compliance with federal, state, and accreditation requirements related to risk management including reporting to external agencies (i.e. DPH, BORIM, CMS) 

• Align risk management strategies with key policies and procedures across the system 

Standardization Across Hospitals 

• Reduce unwarranted variation in risk management practices across the three hospitals 

• Ensure consistent implementation of shared tools, dashboards, and reporting structures 

• Facilitate cross-hospital learning and dissemination of best practices 

High-Reliability Organizational Framework 

• Promote a strong culture of safety including psychological safety and transparency 

• Support leaders in responding and managing complex and/or sensitive events 

• Balance learning and accountability in the advancing of a high-reliability organizational framework focusing on systems, human performance and human behaviors 

Leadership and Talent Development 

• Lead and mentor risk management staff across the system 

• Establish clear role expectations and performance standards 

• Foster collaboration between risk management and quality/patient safety, legal, clinical, and operational teams. 

• Master’s degree required (e.g., MPH, MHA, MBA, Pharm D, etc.) 

• Minimum of 10 years of progressive professional experience in risk management, patient safety and/or health care quality 

• Demonstrated experience leading multifaceted risk and patient safety/quality initiatives, influencing senior leaders, and managing complex stakeholder environments.  

PREFERRED EDUCATION AND EXPERIENCE