Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
We are seeking an experienced and dynamic Senior Director to lead our Global Engineering Business Services (GEBS) in India. You will be responsible for creating a world-class service delivery operation covering administrative, operational, technical, and information disciplines. This role requires a visionary leader with a strong background in managing large teams, excellent communication skills, and a deep understanding of the global business landscape. The Senior Director must be capable of navigating a matrix leadership structure with multiple stakeholders, ensuring alignment and collaboration across various functions and regions.
The organization to be managed consists of approximately 2,000 employees distributed across different campuses in India (Bengaluru, Pune, Noida) as well as satellite hubs in Bogota (Colombia), Monterrey (Mexico), and Katowice (Poland). The role will include 4 director-level direct reports. The Senior Director will have overall financial budget responsibility of $30 million.
You will report to the Vice President, Lifecycle Services Operations and have a hybrid schedule working in Pune, India.
Strategic Leadership: Develop and implement the strategic vision for the GCC, aligning with the overall business objectives and goals.
Operational Management: Oversee the day-to-day operations of the GCC, ensuring efficient and effective service delivery.
Team Leadership: Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement.
Client Engagement: Build and maintain strong relationships with global clients, ensuring their needs are met and expectations exceeded.
Financial Management: Manage the budget and financial performance of the GCC, ensuring cost-effective operations.
Innovation and Improvement: Drive innovation and continuous improvement initiatives to enhance service delivery and operational efficiency.
Compliance and Risk Management: Ensure compliance with all relevant regulations and standards and manage risks effectively.
Education: Bachelor or Master's degree in Engineering, Information Technology, or Business Management.
An MBA is advantageous.
Experience: Minimum of 15 years of experience in a leadership role, preferably in a global capability centre or similar environment.
Skills: Strong strategic thinking, leadership, and communication skills. Proven ability to manage large teams and complex operations. Proven record of developing leadership.
Knowledge: Deep understanding of the global business landscape and the specific challenges and opportunities of operating in India.
Temperament: The ideal candidate should possess a high level of emotional intelligence, resilience, and adaptability. They should be able to handle high-pressure situations with composure and maintain a positive attitude. Strong interpersonal skills and the ability to build and maintain relationships with diverse stakeholders are essential.
Our benefits package includes …
Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalized wellbeing programs through our OnTrack program
On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.