Senior Director Data & AI

• Innovate at scale and shape how millions of customers experience the future of financial services through data and AI.
• Empower a world-class team to deliver insights, intelligence and impact across our products and platforms.
• Hybrid working from our Sydney HQ, combining purposeful in-person connection with flexible work from home.

Write your story with a career at Zip

Leading Data & AI at Zip ANZ will see you partner with key stakeholders to supply fast, reliable and future-proof data, powering data-driven decision making on our biggest and most interesting business challenges.

As our new Senior Director, Data & AI, you’ll play a pivotal role in accelerating Zip’s data and AI maturity, defining our enterprise-wide data strategy, advancing responsible AI capabilities, and driving innovative applications that improve how we serve customers and merchants. Reporting to the CIO, you’ll lead a talented team of data scientists, engineers and analysts, championing ethical AI adoption and embedding intelligence into every part of our business.

What you’ll own

• Lead the design and delivery of Zip’s enterprise data and AI strategy, ensuring alignment with business goals and customer outcomes.
• Establish and scale data and AI governance frameworks that safeguard accuracy, accessibility and security.
• Lead and inspire a high-performing team that brings together expertise in data engineering, analytics, experimentation and generative AI.
• Drive the implementation of advanced analytics, machine learning and AI models that enable smarter decisions and transformative customer experiences.
• Partner with senior leaders across Zip to identify high-impact data and AI opportunities, ensuring investment in solutions that deliver measurable business value.
• Champion a culture of innovation, continuous learning and ethical AI practices.

What you’ll bring to the team

• Extensive experience in data and analytics leadership roles, ideally within financial services or technology-led environments.
• Proven success designing and executing data and AI strategies that support large-scale business transformation.
• Deep technical understanding of data management, cloud-based platforms and modern AI frameworks.
• Strong leadership skills, with a track record of building diverse, high-performing teams and inspiring cross-functional collaboration.
• Exceptional communication skills, capable of translating complex insights into clear, actionable outcomes for senior stakeholders.
• Experience navigating regulatory frameworks relevant to data and AI in financial services.
•  A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game.

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Fee-free Zip products, and discounts with Zip merchant partners (AU) 
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne) 

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.