Senior Digital Solutions Architect

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$139,400.00 - $230,000.00

1

Travelers is seeking a Senior Application Digital Solution Architect to join our Enterprise Technology Solutions organization. This is a hands-on application architecture role focused on designing, documenting, and guiding the technical direction of software systems that support business transformation.
You will work directly alongside engineering teams to shape how applications are built—defining cloud-native architectural patterns, evaluating design trade-offs, writing Architecture Decision Records (ADRs), and presenting multiple solution options with clear pros and cons. This role is ideal for experienced tech leads or practicing application architects who want to formalize their architecture career within an enterprise environment.
The right candidate brings demonstrated application-level design experience and can articulate how and why specific architectural choices are made. You should be comfortable reading code and communicating complex technical concepts to both engineering teams and stakeholders.

What Will You Do?

• Scope:
• Responsible for architecture within one or more segments or domains for a single business unit.
• Technical Execution:
• Translate technology strategy and business direction into actionable architecture roadmaps, ensuring architectural decisions align with organizational priorities and investment goals.
• Identify architectural opportunities and risks that have strategic implications, and proactively surface them to engineering leadership with clear options and recommendations.
• Provide architectural direction on technical patterns.
• Conduct hands-on prototyping and technology proof of concepts.
• Design and document application-level architectures for new and evolving systems, including service decomposition, API design, data flow, and integration patterns.
• Author Architecture Decision Records (ADRs) that capture context, options considered, trade-offs, and rationale for key technical decisions including decisions about AI service integration.
• Present multiple architectural design options to engineering teams and stakeholders, clearly articulating the pros, cons, risks, and trade-offs of each approach.
• Architect for AI-specific concerns such as latency tolerance, token cost management, output non-determinism, and graceful degradation when AI services are unavailable or underperforming.
• Evaluate and recommend architectural patterns (e.g., event-driven, request/response, CQRS, saga) appropriate to specific problem domains.
• Provide hands-on architectural guidance to engineering teams, including reviewing designs, participating in technical discussions, and unblocking implementation challenges.
• Strategic Accountability:
• Present architecture reviews, technology assessments, and modernization progress to VP-level leadership, communicating technical depth in business-relevant terms.
• Translate AI capabilities and limitations into business-relevant terms for non-technical stakeholders, helping leadership make informed decisions about AI adoption and investment.
• Influence architectural direction across teams through well-reasoned recommendations, building consensus.
• Develop clear materials (architecture overviews, decision summaries, roadmap updates) that enable leadership to make informed technology decisions.
• Build relationships across teams and encourage buy-in for architectural standards and modernization initiatives.

What Will Our Ideal Candidate Have?

• Technical Expertise & Education:
• Bachelor’s in technology related field or equivalent, with 8 years of architecture experience.
• Experience with cloud-native application design on AWS.
• Ability to evaluate multiple solution approaches and communicate trade-offs effectively to both technical and non-technical audiences.
• Understanding of application-level architectural patterns including microservices, event-driven architecture, API design, data modeling, and distributed systems concepts.
• Familiarity with integrating AI/ML services into application architectures, including LLM-based capabilities, agentic patterns, or AI-assisted decision workflows.
• Understanding of the architectural implications of non-deterministic AI components, including testing strategies, output validation, fallback design, and cost management.
• Exposure to AI orchestration concepts such as prompt chaining, tool use patterns, retrieval-augmented generation (RAG), or workflow engines that coordinate AI and deterministic steps
• Strategic & Business Acumen:
• Extensive experience working an agile operational model.
• Experience supporting transformational change. Able to adjust plans, priorities and strategies in response to changing circumstances.
• Insurance technology experience preferred.
• Understanding of value creation and business capability models.
• Strong knowledge of the insurance industry.
• Experience in identifying and analyzing current/future problems and opportunities, evaluating information to understand root causes, and exploring alternative solutions for effective decision-making.
• Proven ability to work collaboratively with teammates to achieve mutually responsible results.
• Extensive experience exercising sound judgment, making decisions and committing to a position.
• Strong and effective verbal, written and listening communication skills.

What is a Must Have?

• Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
• 6 additional years of architecture/software engineering experience.