About Zowie:
At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer interactions—delivering instant, personalized, and exceptional experiences.
We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like GetYourGuide, DocMorris, Monos, Monica Vinader, Decathlon, InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.
About the role:
As Zowie grows and brings larger enterprise customers onto our AI platform, we’re facing challenges that sit at the intersection of infrastructure, application architecture, developer experience, and enterprise clients’ requirements. These problems are rarely well-defined upfront, there’s never a single way to solve them and they can’t be solved by tooling alone.
This is why we’re looking for a Senior DevOps/Platform Engineer, who enjoys taking ambiguous, cross-team challenges and turning them into clear, usable, and reliable platform capabilities — from first understanding why the problem exists, through design and implementation, to long-term ownership in production.
Several factors shape the nature of platform work here...