Senior DevOps Engineer

So, what’s the role all about?

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.

How will you make an impact? 

• Act as the technical SME (Subject Matter Expert) for DevOps practices, providing direction on architecture, scalability, and security across projects. 
• Define DevOps standards, frameworks, and governance models to drive consistency across all teams. 
• Collaborate with Managers, Architects, and Product Owners to align DevOps strategies with business goals. 
• Mentor and upskill DevOps engineers through technical reviews, workshops, and continuous learning initiatives. 
• Evaluate emerging tools and technologies; drive proof-of-concepts (PoCs) to improve automation maturity and efficiency.
• Cloud Architecture: Design, optimize, and manage secure, scalable, and cost-efficient infrastructure on AWS (EC2, ECS/EKS, RDS, S3, CloudFront, IAM, etc.). 
• Infrastructure as Code (IaC): Architect and implement reusable IaC modules using Terraform and CloudFormation for multi-environment provisioning. 
• CI/CD Excellence: Build and enhance robust CI/CD pipelines using Jenkins and GitHub Actions & Workflows, integrating automated testing, security scans, and multi-stage deployment strategies. 
• Containerization: Lead container strategy using Docker; implement orchestration via ECS or EKS ensuring scalability and resilience. 
• Automation & Scripting: Develop advanced automation scripts and tools using Python to optimize build, deployment, and operational processes. 
• Monitoring & Observability: Design and maintain proactive monitoring and alerting frameworks using AWS CloudWatch, ELK, or Prometheus/Grafana stacks. 

 Have you got what it takes?

• Experience: 10-14 years of experience in DevOps, with at least 3 years in a senior or lead capacity.
• Cloud Expertise: Deep understanding of AWS cloud architecture, high availability, and resiliency.
• IaC Tools: Advanced proficiency with Terraform and CloudFormation.
• CI/CD Tools: Expert-level knowledge in Jenkins and GitHub Actions/Workflows including pipeline-as-code principles.
• Scripting: Strong proficiency in Python, Shell, or Groovy.
• Containers: Proven experience in Docker and AWS ECS based deployments.
• Automation: Solid understanding of automation frameworks
• Soft Skills: Excellent leadership, communication, and cross-functional collaboration skills.
• Certifications (Preferred): AWS Certified DevOps Engineer / Solutions Architect / Terraform Associate.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10224

Reporting into: Tech Manager, CX

Role Type: Individual Contributor