Ayvens

Senior Delivery Manager - Leasing Services

Madrid Majadahonda Full time

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

At Ayvens we have an opening for a Senior Delivery Manager – Leasing Services

As our new Senior Delivery Manager – Leasing Services, you will ensure structure, transparency, and predictable delivery across our Leasing Services digital product portfolio. You will oversee delivery progress, capacity, dependencies, and performance, enabling informed decision-making for business and technology stakeholders. You will also optimize resource allocation, promote Agile and ITIL practices, coordinate onshore/offshore teams and vendor partners, and act as people manager for part of the engineering team.

Your responsibilities include:

  • Ensure visibility on delivery progress, alignment on priorities, and support Agile (Scrum/Kanban) ways of working

  • Monitor team capacity and support optimal resource allocation

  • Support ITIL processes (Incident, Problem, Change, Release, Service Level Management)

  • Coordinate delivery with offshore/nearshore partners and ensure KPIs/SLA adherence

  • Align with stakeholders across Product, Architecture, Platform, and Engineering

  • Identify and manage risks, issues, and dependencies

  • Maintain reporting cadence covering KPIs, SLAs, risks, progress, and budget status

  • Support quality initiatives and continuous improvement efforts

  • Provide line management for 8 internal employees and 5 contractors

  • Support project initiation, portfolio planning, and financial forecasting

Who are we looking for?

The ideal candidate is a structured, collaborative delivery leader who can manage complex cross-team environments, partner with stakeholders globally, and ensure predictable outcomes across Run and Change activities.

You should have:

  • 8+ years in software delivery, service, or project leadership roles

  • Experience working with distributed teams and managed service partners

  • Strong background in Agile delivery and ITIL-based service management

  • Knowledge of engineering practices (CI/CD, APIs/microservices, cloud—Azure)

  • Experience with Azure DevOps or Jira, plus ServiceNow or Jira Service Management

  • Relevant degree (Bachelor/Master) in Computer Science, Engineering, or related field

  • Relevant certifications: PSM/CSM and ITIL v4 Foundation (required); PMP/PRINCE2, SAFe/RTE, Azure (preferred)

  • Fluent English (mandatory)

What do we offer?   

We're on this journey together. By investing in professional growth, rewards and incentives, plus plenty of training and experience on the job, we create an inspiring environment for our colleagues that fosters high performance with positive impact. 

Enjoy comprehensive rewards and recognition. 

We believe in rewarding you holistically, through compensation, competitive benefits and rich development opportunities. 

Discover your talent. 

We enable you to reach your full potential by offering you the opportunities and support to reach the next level in your career. 

Benefit from a healthy, positive work atmosphere. 

We offer a wide variety of benefits to help keep you mentally and physically strong and to find the perfect work–life balance. 

Find a shared sense of belonging. 

We create an engaging environment where you can be your authentic self and harness your commitment, curiosity and collaboration. 

Build a sustainable future. 

We’re conscious of our environment and the societies we’re part of and we work together to drive electrification and lead the way to decarbonisation. 

Make your Move at Ayvens 

Ayvens provides a unique opportunity: the chance to accelerate the transition to electric, lead the way to decarbonisation and shape the industry’s digital transformation. Behind the wheel, our people make the difference, driving us towards our ambitions. Ayvens is home to the best talent in the industry – so if you’re looking for a fulfilling career with positive impact, we’d love to discuss your opportunities with us! 

Ready to make your move at Ayvens? Join a global leader in sustainable mobility and follow @ayvens, @lifeatayvens, and Ayvens on LinkedIn to check out what’s happening at Ayvens! 

Our commitment 

We’re committed to building a culture where everyone can be themselves and where everyone gets an equal chance to make their journey count. If you’d like to learn more about our DE&I journey – and how you can contribute – please find out more on Career pages of our website. 

Why Ayvens?  

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.