Location: San Diego, CA (requires residency in this area)
Job Schedule: Full-time field role
Education Requirement: Bachelor's degree required
Sponsorship: Not offered
Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation
We are currently looking for a Senior Dealer Operations Manager to join our team in the West Region. You must reside in the San Diego area.
Summary:
Supports assigned dealerships in achieving district new‑vehicle wholesale and retail sales goals, including commercial sales, while promoting key customer‑focused programs such as CPO and rental. Regularly assesses dealership sales operations through site visits, identifies improvement areas, and motivates management to take corrective actions. Shares best practices, collaborates with the Fixed Operations Manager, and provides logistical support for market representation changes. Coordinates with other districts to strengthen national sales performance. District assignments typically range from 8 to 19 dealerships, depending on complexity and geography.
A Day in the Life:
Consults with dealerships to improve wholesale and retail vehicle sales through operational analysis, financial review, inventory management, and marketing support. Conducts routine dealership visits to assess sales processes, meet with leadership, and recommend actions to strengthen performance, profitability, and compliance with company standards.
Reviews sales reports, financial statements, cash flow, inventory, and marketing effectiveness; proposes adjustments to improve sales, car mix, and marketing ROI. Monitors competitive activity and market trends to identify growth opportunities.
Trains and guides dealership staff on incentive programs, commercial vehicle sales, customer‑experience practices, and best‑in‑class sales techniques. Addresses customer satisfaction issues, monitors staff performance, and recommends corrective actions, coaching, or staffing changes when needed.
Supports dealership events, market representation activities, dealership openings/closures, and ensures compliance with dealer agreements and performance policies.
Who We’re Looking for:
Required:
Education: Bachelor’s degree in business or related field required.
Experience: Requires 6+ years of progressive marketing and sales experience, including 3+ years of analytical work within the automotive industry. Experience should span key operational and commercial areas such as sales operations, dealer agreements, marketing, parts & service, sales reporting, market analytics, pricing, customer satisfaction, warranty, advertising, promotions, vehicle mix and flow management, consumer affairs, distribution, facilities/merchandising, contests & incentives, and manufacturing.
Relevant prior experience may come from roles within a dealership, regional office, headquarters, or manufacturing environment, at either the Analyst or Regional Manager level. Advancement to the senior level requires 2+ years of direct dealer‑contact support experience (such as WDM, FOM, FSM, DOM, or equivalent). Supervisory experience and prior sales experience are preferred.
Desired:
Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products. Additional knowledge of sales related systems.
Ability to prioritize own schedules and organize workload effectively with minimal daily supervision.
Ability to function effectively and remain productive in a virtual office environment
Ability to focus on the best interests of the dealership and Nissan. Can remain objective in the course of building relationships.
Dedication to meeting the expectations and requirements of internal and external customers.
Attentive to others opinions and perspectives.
Ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises.
Result driven even in the face of resistance or setbacks.
Ability to present ideas and analysis in an effective manner.
Ability to understand the complexities of situations and solicit assistance from others as needed
Physical Requirements
Travel:
More than 75% day and overnight domestic travel.
Position requires residence within assigned district.
What You’ll Look Forward to at Nissan:
Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.
Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.
It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
NISSAN FOR EVERYONE
People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.
Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.
Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.
Join us as we carry our commitment to diversity and inclusion into the future.
Irvine California United States of AmericaSalary Range:
$97,745.00 - $172,830.00Salary Range Estimate: Annual Salary: (Minimum to Maximum of Salary Range noted here). This compensation range represents the minimum and maximum base salary rates at Nissan for jobs assigned to this particular grade level. Please note that it is uncommon for an employee to be placed at either end of the range. Rather, an employee’s actual base salary generally may fall somewhere in between and reflect the employee’s unique skills, work experience, education, work location, and market norms. Additionally, pay may be based on comparisons to the base salary rates of other employees with similar backgrounds working in comparable roles.