nCino

Senior Deal Desk Analyst

Wilmington, NC Full time

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.


 

The Senior Deal Desk Analyst is responsible for modeling and analyzing data to support deal structuring, ensuring alignment with company policies and pricing strategies. This position partners closely with sales to structure complex deals, enhance pricing models, and maintain compliance through documented standards and decision matrices. It involves conducting financial analysis, developing dashboards, and providing actionable insights to improve operational efficiency and accuracy. The role also supports cross-functional collaboration, manages multiple projects, and contributes to the optimization of internal systems and sales performance metrics.


ESSENTIAL JOB FUNCTIONS

  • Model and analyze data to support deal structuring, ensuring compliance with company policies
  • Review and enhance documented standards for compliant deals and enhance the deal decision matrix
  • Partner with the Sales team in the structuring and pricing of complex deals ensuring deals are aligned to guidelines, company policies, processes, and systems
  • Conduct analysis related to deal structures, new product pricing, price book refresh efforts dashboards and reporting. Leverage domain knowledge to make data-driven recommendations on areas of improvement, efficiencies, and accuracy, and provide insights to decision makers
  • Develop, maintain, and make recommendations on enhancements to pricing models which allow the Sales team to communicate complex, non-standard deal terms throughout the organization and with customers.
  • Independently execute upon knowledge and expertise of the opportunity-to-cash cycle, including operations, order processing, fulfillment, revenue recognition and legal contracts, and mentor other Deal Desk team members on these processes
  • Serve as a resource for internal stakeholders, responding to and resolving problems through research, consulting with internal support teams, to identifying the appropriate tools for success 
  • Manage multiple projects, deal types, systems, and/or specific functions, ensuring timeliness and elevated level of customer satisfaction
  • Collaborate with Sales Operations Analysts to optimize sales-specific functionality within nCino’s internal Salesforce.com environment and lead internal data cleansing efforts with external sources that provide updated data regarding prospects and nCino’s target markets
  • Partner with sales organization on tracking and analysis of key performance indicators and metrics
  • Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors.
  • Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working.
  • Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.

MINIMUM REQUIREMENTS

  • Typically requires a minimum of 5 years of related experience/ proficiency with an undergraduate degree; or 3 years and a graduate / advanced degree; or equivalent work experience (as applicable).
  • Research, analytical and creative critical thinking skills
  • Customer Service Oriented
  • Project Management skills
  • Communication skills
  • Strong Excel skills

PREFERRED REQUIREMENTS (if any)

  • Knowledge of KPIs and SaaS Business Model
  • Experience with Clari
  • Knowledge of ASC 606 revenue recognition for SaaS business model

CORE COMPENTENCIES

  • Optimizes Work Processes
  • Collaborates
  • Financial Acumen
  • Manages Complexity


If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.


The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The base salary range for this job is:

$81,600.00 - $128,900.00

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success.  We strive to create workplaces where employees are empowered to bring their authentic selves to work.