Senior DCIS Engineer

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – C004641

Role Duties and Responsibilities

• Provide professional and technical contributions to the design, development and execution of DCIS engineering projects.
• Contribute and participate in a Development-Operations (DevOps) environment using concepts like continuous integration, continuous change management, deployment automation and system monitoring.
• Support junior staff with incident management, service request and problem management processes as the senior engineer and ultimate problem solver;
• Provide DCIS engineering support to technically plan and execute NATO approved exercises, either on-site or from remote.
• Documenting designs and implementations of assigned services as well as troubleshooting guides;
• Plan, schedule, participate and lead technical support teams in support of projects and exercises;
• Provide on the job training when necessary in order to maintain highly skilled and trained technical support for the Service Line;
• Deputize for higher grade staff;
• Performs other duties as may be required

Essential Skills, Experience and Certifications

• At least 5 years' experience supporting and implementing in deployable or large enterprise environments of:
• Centralized storage systems based on FC, iSCSI, SAS or Hyper converged technology like vSAN;
• Recent Virtualization Technologies based on VMWare ESXi and Virtual Centre;
• Recent Microsoft Windows Server or Redhat Linux Operating Systems;
• Expert Directory, Identity and Access Management consisting of multiple interconnected and federated Active Directory Domains and Forests;
• Expert DNS resolution, server hardening, AD troubleshooting and GPO development
• Microsoft Remote Desktop solutions, or related Application provisioning technology
• High Availability Systems (i.e. Fail-over clustering, Database Availability Groups, stretched clusters, etc)
• Windows patching and anti-malware update systems
• At least 3 years' active participation in a DevOps team with demonstrable experience of:
• Bash or PowerShell scripting languages;
• Automation and orchestration tools.
• Thorough knowledge of TCP/IP networking principles
• Knowledge of ITIL IT service management mode and applied knowledge of Service Transition.
• Proven ability to communicate effectively orally and in writing technical manuals.

Desirable Skills, Experience and Certifications

• Formal ITIL Certification in Service Operation;
• COTS products (Microsoft MCSA/MCSE, VMWare VCP, Cisco CCDA, CCNA)
• Previous in depth experience with Ansible configuration management and orchestration tool to manage Redhat Linux and Windows systems
• Expert experience in designing and troubleshooting complex VMWare environments
• Expert experience in designing and troubleshooting McAfee ePolicy architectures
• Prior experience in maintaining Microsoft Exchange, SharePoint Server, ADFS environments
• Prior experience in maintaining VEEAM Backup & Replication environments
• Prior experience of working in a deployed exercise or operations environment
• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Education

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.
• Alternatively, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.

Working Location

• Wesel, Germany

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance