UNHCR

Senior Data Management Assistant

Erbil, Iraq Full time

Deadline for Applications

November 19, 2025

Hardship Level

C

Family Type

Non Family

Family Type

Non Family

Residential location (if applicable)

Grade

GS5

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2026-01-01

Standard Job Description

Senior Data Management Assistant

Organizational Setting and Work Relationships
The position is normally supervised by a more senior staff member who provides the Senior Data Management Assistant with regular guidance and support. Subject to the nature of the task/assignment, s/he will work independently on routine tasks, while will follow instructions of the supervisor for more complex issues. The position has no supervisory role.
Contacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are not frequent. In the Field locations, under supervision of the manager, the incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Enter data mainly related to asylum seekers, refugees and other persons of concern to UNHCR into the computer database.
- Prepare reports and project documents by providing information, preparing tables and drafting routine correspondence and reports.
- Assist in compilation of data and interpreting the statistics for various reports.
- Assist in the development of forms for data collection and analysis, if requested.
- Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required.
- May be required to collect GIS data, update maps and undertake field trips to project sites.
- Decide on the data recorded in database.
- Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G5- 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Electronic Data Processing Information Technology
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified

Desirable
Completion of UNHCR learning programmes or specific training relevant to functions of the position.

Functional Skills
IT-Computer Literacy
DM-Data Management
DM-Data collection methodologies
DM-Database Management
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Operational Context:

Iraq is currently at a turning point, leaving behind the effects of three decades of political turmoil and armed conflicts that deeply impacted its people. Since the end of large-scale military operations in 2017, Iraq has been experiencing relative stability and is advancing towards sustainable development. These developments notwithstanding, there remain protracted humanitarian and development needs.
Iraq generously hosts over 336,000 refugees and asylum-seekers, 90% of whom are Syrian and live in the Kurdistan Region of Iraq. Close to 83% of refugees in Iraq live in the Kurdistan Region of Iraq. Of these, some 32% live in nine refugee camps while the majority live in urban areas.
With the evolving situation in Syria, refugees and asylum-seekers in Iraq are closely following developments. In the first quarter of 2025, almost 12,000 Syrians returned home from Iraq, including 1,000 refugees registered with UNHCR. Overall, 12 percent of Syrian refugees in Iraq have expressed their intention to return home this year.
UNHCR works with the Government of Iraq and partners to support the access of refugees and asylum-seekers to protection and their inclusion in public services, such as education and healthcare, as well as their access to economic opportunities and in advancing solutions.
Iraq also has over 1 million internally displaced persons (IDPs). While the majority live in urban settings or informal settlements across the country, as of end March 2025, some 108,000 live in 20 IDP camps in the Kurdistan Region of Iraq. In early 2024, the Government of Iraq announced its intent to close the remaining IDPs camps in the Kurdistan Region of Iraq. While many IDPs hope to return to their homes at some point, many may be unable or unwilling to do so because of their specific profiles or the situation in their areas of origin. UNHCR supports the efforts of pursuing durable solutions for IDPs, including the closure of camps, as solutions, including voluntary return, local integration and relocation are available to IDPs, enabling them to make decisions on a voluntary and well-informed basis.
In the evolving context in Iraq, UNHCR has transitioned from a purely humanitarian response to a response that supports development approaches. UNHCR’s multi-year strategy 2025-2029, therefore envisions that forcibly displaced populations and stateless persons in Iraq have improved access to legal protection as well as full and inclusive access to quality basic and protection services in national systems as well as economic opportunities.

Desired Candidate Profile:

- Experience in data collection, validation, cleaning, and visualization.
- Understanding of data structures, relational databases, and ETL processes.
- Proficiency in SQL and data visualization/reporting tools.
- Experience in registration or individual case management, including use of UNHCR proGres software.
- Experience using Microsoft Visual Studio for data integration, and application management.

Important Notes:

- When completing the application, candidates are required to list all of their language skills including their mother tongue. The three broad levels are A1/A2 ("Basic User"), B1/B2 ("Independent User"), and C1/C2 ("Proficient User")

- Shortlisted candidates are required to sit for a written test, and successful candidates will be invited for an oral interview.

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:


 

Additional Qualifications

Skills

Computer Databases, Database Management, Databasing, Data Presentations, Data Processing, Data Validation, DM-Database Management, DM-Data collection methodologies, DM-Data Management, Fraud Protection, IT-Computer Literacy, Relational Database, Structured Query Language (SQL)

Education

Certifications

Electronic Data Processing - Other, Information Technology - Other

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn't require a functional clearance