Senior CX/UX Designer (AI Innovation for Tax & Accounting) - Hybrid (CT/ET) R0055413 | DXG | TAA US Professional Market – Wolters Kluwer
About the Role:
As a Senior CX/UX Designer (AI Innovation for Tax & Accounting), you will take on a more influential role in driving the design process. You will work on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of user-centered design principles and the ability to collaborate across teams to deliver exceptional user experiences.
Hybrid: Eight days a month we come together in the closest office (ET/CT) within 50 miles to experience the value of connecting with colleagues. You will report to the Principal CX/UX Designer, and work under the leadership of the Director, CX/UX Design. This role is a part of DXG | Tax & Accounting (TAA) US Professional Market – Wolters Kluwer | Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid
Division/BU About Us: Wolters Kluwer Tax & Accounting | Wolters Kluwer Digital eXperience Group (DXG)
Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
Required Job Qualifications (5yrs minimum ):
• Wireframing: Advanced skills in creating detailed and user-centered wireframes and user flows.
• User Research: Proficiency in planning, conducting, and analyzing comprehensive user research studies.
• Prototyping: Strong ability to create high-fidelity interactive prototypes.
• Usability Testing: Expertise in leading usability tests and deriving impactful design insights.
• Design Systems: Advanced knowledge of developing and maintaining consistent design systems.
• Collaboration: Excellent communication and teamwork skills to align cross-functional efforts.
• Presentation: Advanced skills in presenting design rationale and user research findings.
• Accessibility: Competence in designing accessible user experiences according to standards.
Responsibilities:
• Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects.
• Plan and conduct comprehensive user research studies and usability tests.
• Synthesize research findings into actionable design recommendations.
• Develop and uphold design systems and ensure consistency across products.
• Mentor junior team members and provide constructive feedback on their work.
• Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives.
• Drive the iterative design process based on user feedback and usability testing.
• Stay up-to-date with the latest UX design trends and technologies.
• Present and defend design decisions based on user research and best practices.
• Ensure all design work adheres to accessibility standards and guidelines.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. More details at the following link: 🔗 https://www.wolterskluwerbenefitsguide.com/welcome/
Company Overview
Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$85,600.00 - $149,400.00 USDThis role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.