Senior Customs Compliance Advisor (Hybrid - Manchester, CT)

The Senior Customs Compliance Advisor supports the execution of Bob’s customs compliance strategy, ensuring alignment with all U.S. and international trade regulations. This role requires deep regulatory expertise, strong project management skills, and a continuous improvement mindset to strengthen and scale customs compliance operations.  You will apply advanced knowledge of import/export regulations, tariff classification, country-of-origin determination, valuation, free trade agreement qualification, and internal controls to enhance Bob’s trade compliance framework. You will support the implementation, maintenance, and continuous improvement of customs compliance programs aligned with regulatory requirements, company policies, and the strategic direction set by the Director of Customs Compliance.
 

This position partners closely with Inbound Logistics, Sourcing, Merchandising, Legal, and Finance to mitigate risk, improve processes, streamline documentation, and support an audit-ready posture. The role may be home-based with periodic on-site presence as needed.
 

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique combination of technical expertise, problem-solving ability, project leadership, cross-functional collaboration, and ethical integrity that drives success in this role. If you excel in a dynamic, compliance-focused environment and enjoy shaping scalable trade processes, this is a meaningful opportunity to make an impact.
 

Key Skills for Success

Core Competencies & Expertise

Regulatory Expertise

• Deep knowledge of U.S. and international customs laws and regulations.
• Ability to interpret complex regulatory changes and provide actionable guidance to internal teams and vendor partners.
   

Strategic & Analytical Skills

• Ability to assess compliance gaps, drive strategic program improvements, and align compliance practices with business goals.
• Strong analytical capability to evaluate tariff impacts, risks, documentation accuracy, and process effectiveness.
   

Process Improvement & Technology

• Proven track record implementing process enhancements, automation opportunities, and standardized compliance frameworks.
• Proficiency with trade compliance tools such as ACE and advanced MS Office skills (Excel, Word, PowerPoint, Visio).
   

Audit & Risk Management

• Experience with internal/external audits, CTPAT validations, post-entry reviews, and broker oversight programs.
• Strong ability to design and implement internal controls to mitigate customs risk.
   

Leadership & Collaboration

• Experience leading teams or mentoring staff; able to influence and collaborate across multiple business units.
• Ability to develop and deliver customs training programs.
   

Program & Project Management

• Skilled at managing timelines, milestones, and deliverables for major compliance initiatives.
• Capable of leading multi-departmental projects that drive efficiency and alignment.
   

Preferred Competencies & Skills

• Exceptional communication and interpersonal skills.
• Ability to manage multiple complex priorities.
• Highly organized, proactive, and self-motivated.
• Forward-thinking problem-solver with strong relationship-building capabilities.
   

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As a top omni-channel furniture retailer with more than 200 stores, we focus on skills-based hiring, diverse perspectives, and fostering an inclusive workplace where all employees can thrive.
 

How We Will Support Your Success

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous PTO including vacation, personal days, sick time, holidays, and your birthday
• 401(k) Profit Sharing Plan with company match
• Tuition reimbursement and professional development
• Employee discount beginning Day 1
• Employer-paid life insurance and voluntary pet insurance
• And more!
   

Our Culture & Core Values

Our values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We are a team that supports and celebrates each other while working toward shared goals.
 

Minimum Qualifications

• Bachelor’s degree in Supply Chain, International Business, or a related discipline.
• 7–10 years of experience in supply chain operations and/or trade compliance.
• Experience interpreting and applying U.S. and international trade regulations.
• Proven ability to lead complex compliance projects and programs.
• Prior team leadership or mentorship experience.
• U.S. Customs Brokerage Certification preferred but not required.
   

Physical Demands

Standard office work: sitting, typing, computer use; some domestic travel required.
 

Work Environment

This role is primarily home-based and requires strong self-motivation and effective virtual collaboration. Occasional in-office presence and travel may be required for meetings, trainings, or project work.
 

Diversity is a Core Value at Bob’s

Bob’s Discount Furniture is committed to equal employment opportunity for all employees and applicants. We value the diverse experiences and perspectives of our workforce and strive to foster an environment where everyone feels a strong sense of belonging.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

$100,000 - $130,000

 

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com.  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.