Safetyculture

Senior Customer Success Manager (Retail)

Austin, TX / Kansas City Full Time
SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.

SafetyCulture is one of the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often!

An exciting opportunity has arisen for a Senior Customer Success Manager (CSM) to join our
team! You’ll drive success across some of our most strategic Enterprise customers in the Retail
and Quick Service Restaurant (QSR) industries. As a trusted advisor, you’ll ensure customers
maximize the value of our platform, achieve measurable business outcomes, and expand their
long-term partnership with SafetyCulture.

We’re looking for someone who thrives on building deep relationships within complex, multi-site
organizations and partnering closely with senior stakeholders to deliver tangible business