As our Senior Customer & Market Insight Analyst , you won't just be analyzing data—you'll be the critical link connecting customer sentiment, market shifts, and product innovation to drive ActiveCampaign's strategy. Operating at the intersection of competitive intelligence, emerging AI technologies, and Voice of Customer (VoC) feedback, your mission will be to turn thousands of data points into clear, actionable insights that inform decisions at the highest levels of Product, Marketing, and Customer Experience. This role is about shaping how ActiveCampaign listens, learns, and acts, directly contributing to the evolution of Active Intelligence as we transform how businesses connect and grow.