Senior Commercial Operations Manager

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

We are seeking a commercially astute and strategically minded Senior Commercial Operations Manager for our EMEA region to help scale and professionalise our commercial execution capability as the business continues to grow.

This high-impact, newly created role sits at the intersection of business development, commercial strategy, pricing, contracting, and financial governance. The successful candidate will play a critical role in shaping enterprise deal structures, supporting complex RFP processes, formalising commercial playbooks, and strengthening governance across the deal lifecycle.

Working closely with the VP, Sales Operations & Commercial Execution and cross-functional stakeholders including Sales, FP&A, Legal, Marketing, Development, Delivery and Operations, this individual will support end-to-end commercial execution while helping to build the frameworks, processes and standards that underpin sustainable growth.

Over time, the role will evolve into a subject matter expert position within commercial execution, with increasing ownership of complex deal workstreams and enterprise-level commercial initiatives.

Key Responsibilities

Business Development Enablement

• Partner with marketing, sales, product, design, and operations teams to support prospecting, customer diversification efforts and enterprise engagement initiatives.
• Support the development of high-quality marketing materials, site briefs and executive-level presentations aligned to a One VDC approach.
• Contribute to the commercial narrative and positioning of potential opportunities, ensuring alignment between customer requirements and VDC’s strategic and operational capabilities.

Enterprise Deal Execution & Commercial Structuring

• Support and lead commercial workstreams across the enterprise deal lifecycle, from RFP response and proposal development through negotiation and contract execution.
• Collaborate with Sales, FP&A, Solutions Engineering, development and delivery leads to develop, iterate and refine robust business cases, supporting decision making and bringing together commercial objectives, capital deployment, development timelines and deal risks.
• Guide commercial structuring decisions, including recurring vs non-recurring revenue models, indexation mechanics, lease terms, and financial sensitivities.
• Provide commercial insight and constructive challenge to Sales and internal stakeholders to ensure proposals are commercially sound and aligned to governance requirements.

Commercial Governance & Process Architecture

• Support the design, documentation, and continuous improvement of commercial processes, playbooks and approval frameworks across EMEA.
• Drive adoption of commercial governance standards and tooling through enablement, training materials, and cross-functional alignment.
• Serve as a key point of contact for commercial execution best practices, supporting consistent application of standards across deals.

Lease Agreements & Contract Structuring

• Support the review and coordination of customer-facing lease agreements and commercial contracts, identifying key commercial considerations and governance requirements.
• Partner with Legal to interpret contractual positions, commercial risk allocation, and structural terms, ensuring alignment with approved deal parameters.
• Produce and maintain clear commercial summaries, matrices and internal approval documentation post-signature.
• Ensure strong document management practices, including version control, documentation standards and access protocols.

Reporting & Commercial Insights

• Design and maintain reporting frameworks to track key commercial KPIs and contractual obligations (pricing structures, lease terms, indexation, late penalties, reservations, RFS dates, etc.).
• Provide actionable insights to enable informed decision-making across the commercial organisation.
• Support pipeline governance and visibility through collaboration with Sales Operations and Finance.

Process & Systems Optimisation

• Support the adoption and optimisation of CRM, leasing, finance and commercial tooling platforms.
• Champion data integrity and quality across commercial systems to ensure reliable reporting and governance.

Cross-Functional Collaboration

• Partner closely with regional and global marketing, sales, product, legal, finance and operations teams to align commercial strategy and execution.
• Operate confidently within a matrixed organisation, fostering transparency, alignment and accountability across functions.

Qualifications & Experience

• Bachelor’s degree in business administration, Finance, Legal, Economics, or a related field; MBA or professional accounting qualification preferred.
• 8+ years’ experience in commercial strategy, enterprise deal execution, contract structuring, or commercial operations roles.
• Demonstrated experience supporting large, multi-stakeholder enterprise deals within RFP-driven or structured sales environments.
• Exposure to technology, data centres, telecommunications, infrastructure, financial services or other capital-intensive industries.
• Fluency in English; additional EMEA languages are an advantage.

Skills & Attributes

• Strong financial acumen with experience building or interpreting commercial models and pricing methodologies.
• Sound understanding of enterprise contract mechanics, including recurring and non-recurring revenue structures, SLAs, penalties, indexation and governance frameworks.
• Excellent documentation, communication, and presentation skills, with the ability to build structured commercial materials from first principles.
• Commercial presence and confidence to engage, influence, and constructively challenge senior stakeholders.
• Comfortable operating independently in environments of ambiguity, change and evolving structure.
• Proactive, hands-on mindset with the ability to balance execution discipline and strategic thinking.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.