Role Title: Senior Clinician – Alcohol and Drug Service Contact Centre
Role Type: Permanent Part-time (32 Hours Per Week)
Role Grade: Allied Health Level 4 (Social Worker, Counsellor, Clinical Psychologist/Senior Clinical Psychologist)
Department and Location: Alcohol and Drug Service
Salary: $121,658 - $147,107 (Pro-rata) + Super + Salary packaging
Better and fairer care. Always.
We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.
About the Role
Provide clinical leadership by offering guidance, high-quality training, and advanced clinical expertise to the multidisciplinary Contact Centre team who operate a 24/7 call centre for AOD advise and counselling.
Chair the Contact Centre’s Clinical Review Meeting, facilitate peer-based client review processes, and contribute to clinical governance activities within the Alcohol and Drug Service.
Ensure high-quality clinical documentation that meets organisational standards, supports continuity of care for repeat callers, and contributes to policy, procedure, and practice development.
Assist in quality improvement, auditing, research projects, and the development of policies and procedures, including planning, implementing, evaluating, and reporting on clinical initiatives and service provision.
Identify opportunities to improve clinical practice, support workforce capability and training needs, lead quality monitoring activities (including for regular and complex callers), and provide orientation and training to new and existing staff.
Participate in ongoing training, maintain a professional development plan, engage in Clinical Supervision and contribute flexibly to broader Alcohol and Drug Service development.
About You
Relevant tertiary qualifications in Psychology, Counselling, Social Work, or other behavioural sciences and AHPRA registration/eligibility for membership of the professional association as appropriate to the profession.
Demonstrated relevant clinical alcohol and drug experience including assessment, brief intervention and counselling clients with substance use and co-existing mental health issues.
Demonstrated knowledge and experience of best practice methods/frameworks for alcohol and other drugs and their application in brief interventions in the context of telephone based and online support services.
Demonstrated capacity to provide clinical consultancy and support to multidisciplinary staff including nursing, social work and counselling professional backgrounds.
Demonstrated high level written and verbal communication skills including ability to prioritise effectively and manage multiple tasks.
High level computer skills, including using Microsoft Office and capacity to navigate databases, electronic client record and telephony systems.
Why Work at St Vincent’s?
Join us on our mission to provide care to all, including the most at-risk people in our community
Discounted access to many gyms for you and your family with Fitness Passport
Access to discounted private health insurance with Medibank
Access to a government salary sacrifice program to make a proportion of your salary tax-free
Financial support for educational development, scholarship programs, paid study leave
About the Hospital:
In this role, you will be based at St Vincent’s Hospital, Darlinghurst.
A busy inner-city hospital in a beautiful location
Surrounded by great cafes, galleries, and theatres, parks, nightlife, and nearby glorious beaches
A place of expert clinical care for at-risk people
Closely partnered with universities & affiliated research institutes, many of which are located on-campus
Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health
Pre-employment Checks:
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.
Equal Opportunity:
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
How to Apply:
The closing date for applications is 8 January 2026.
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the About You and address each of the criteria.
Further information please contact TalentHealthNSW@svha.org.au
Respectfully, this role is not open to recruitment agencies
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au
View Reconciliation Action Plan