Title:
Senior Clinical Center Associate/Clinical Center Associate II (Second Shift/Part Time)
Job Type:
Regular
Company:
Roswell Park Comprehensive Cancer Center
Department:
Perioperative Care Unit
Time Type:
Part time
Weekly Hours:
30
FTE:
0.75
Shift:
Second Shift (United States of America)
Summary:
We are seeking a part time Senior Clinical Center Associate or Clinical Center Associate II to work in our Perioperative Care Unit department.
The Senior Clinical Center Associate Performs highly confidential and complex administrative duties as the systems coordinator within the department; manages sensitive compartmented information (SCI) scheduling application; assists in the development, building and implementation of scheduling templates and serves as ambulatory liaison with IT for template modifications; provides training and ongoing development for Clinical Center Associates (CCA’s) and other clinical personnel; analyzes and establishes process improvements to optimize billing protocol. The starting hourly rate for this position is $27.32.
The Clinical Center Associate II performs increasingly complex clerical support functions in an assigned inpatient or outpatient center(s) of the organization; answers routine inquiries; screens calls; assists visitors and patients; records and transcribes physician orders; maintains and coordinates clinic schedules; manages the co-pay collection process; participates in the team or group work activities in the center(s); performs the above duties and responsibilities in a confidential environment requiring direct supervision with limited latitude for utilizing judgment and initiative. The starting hourly rate for this position is $24.39.
Qualifications:
Required Education and Experience for Senior Clinical Center Associate
1. Medical Office Assistant Associate’s degree and the equivalent of four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
2. Associate’s degree and the equivalent of five (5) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of five (5) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
4. High School diploma or High School Equivalency Diploma and the equivalent of six (6) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
5. High School diploma or High School Equivalency Diploma and the equivalent of five (5) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).
NOTE:
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.
Required Education and Experience for Clinical Center Associate II
1. Medical Office Assistant Associate’s degree and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
2. Associate’s degree and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
4. High School diploma or High School Equivalency Diploma and the equivalent of four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
5. High School diploma or High School Equivalency Diploma and the equivalent of three (3) years of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).
NOTE:
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards
Preferred Qualifications
The ideal candidate should have at least one year of experience as a Medical Secretary or in a similar healthcare administrative role. They must have strong knowledge of patient scheduling, appointment coordination, and front‑office workflow. Excellent customer service skills are essential, with the ability to communicate professionally, support patient needs, and maintain a welcoming environment.
Equal Employment Opportunity Statement
Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.
Reasonable Accommodation Request
RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-PayAndBenefits@RoswellPark.org and let us know the nature of your request and your contact information.
Our Core Values
RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.
Historical Compensation Information Statement
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.