Senior Business Systems Analyst

WHAT IS THE OPPORTUNITY?

The Senior Business Systems Analyst is responsible for business analysis activities on medium to large size projects in a technical environment for the Branch Technology applications. Candidates must demonstrate advanced knowledge and ability to apply their BSA competencies in new and complex situations.

You will be responsible for execution of all aspects of requirements delivery- planning, elicitation, analysis, documentation, estimations, management, technology management, architectural governance and support for changes to applications related to Branch Technology using an Agile delivery environment.

The role will coordinate, develop, lead, communicate and execute activities to ensure objectives are accomplished according on set time frames. You will be working with business stakeholders, technology-based teams and internally within an cross-functional Agile lab.

WHAT WILL YOU DO?

• Understand and articulate requirements at a high level for work estimation - for completion of requirements, continuously improving the level of detail and accuracy of estimates
• Manage risks, assumptions, and constraints for requirements, and communicate to appropriate parties as well as facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, requirement gathering and review
• Analyze and document detailed business and system solution requirements using Agile methodology in the form of user stories, story maps, features, epics using Agile tools
• Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise standards
• Apply advanced coverage analysis techniques to ensure a relationship between scope, detailed requirements, and testing through implementation
• Lead the business solutions and technology mapping of new or significant changes to application products/initiatives/processes
• Support the development of end-user documentation, demo to key stakeholders and training
• Support the consistency of standards and adherence to enterprise requirements methodology within the own BSA team
• Assist and facilitate Agile ceremonies along with the Scrum Master and Product Owner

WHAT DO YOU NEED TO SUCCEED?

 Must have:

• 5+ years working as a BSA with progressively increasing responsibilities in the areas of requirements management on large and complex projects
• Undergraduate Degree in Computer Science Degree, Business or equivalent
• Proven experience with Agile project delivery with strong working expertise in JIRA, Confluence and flow charting / wire frame tools
• Proven ability to be able to communicate well with developers, architects, QE, and business partners to build healthy working relationships.
• Deep problem-solving skills, bringing order from ambiguity and Data analysis expertise.
• A desire to constantly learn, share your knowledge, and teach others.

Nice-to-have: 

• Recent Retail Branch experience or within the financial industry
• Certified Business Analysis Professional (CBAP) or Advanced education in Business Analysis.
• Agile experience/ certification
• Strategic thinker with excellent interpersonal skills to work across functions and businesses, ability to facilitate and influence key decision makers and excellent interpersonal skills to work across functions and businesses

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work

#LI-POST

#TECHPJ

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-03-112026-04-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.