SG Lottery

Senior Business Process Analyst

Bangalore, India Full time

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

Job Description
Years of experience - 4 - 8 years

 

Key Responsibilities
Requirements Elicitation:
• Engage with stakeholders to understand existing systems, workflows, and business objectives.
• Conduct workshops and analyse documentation to gather requirements.
• Break down complex needs into structured, actionable requirements.
Stakeholder Communication:
• Act as the primary liaison and point of contact for requirement-related queries.
• Manage stakeholder expectations, resolve conflicts, and ensure alignment.
• Provide regular updates on progress, risks, and dependencies.
Business Process Analysis:
• Analyse existing processes, workflows, and system interactions.
• Perform process mapping and data flow analysis to identify improvements.
Documentation:
• Create and maintain: Functional specifications, User stories with acceptance criteria
• Ensure documentation is clear and development-ready.
Web Development, API and Database Integration:
• Strong conceptual understanding of web applications, APIs, and SQL.
• Collaborate with development teams on solution design and requirement translation.
Use Case Analysis:
• Define use cases, system interactions, and integration points.
• Ensure clear and complete functional coverage.
Backlog Management & Agile Execution:
• Own and maintain a prioritized backlog.
• Convert requirements into testable user stories.
• Experience owning backlog and prioritization in a proxy Product Owner capacity for cross functional teams. 

Qualifications

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.