Senior Business Development & Sales Manager EMEA

Cryoport Systems is the life science industry’s most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express® shippers, Cryoportal® Logistics Management Platform, leading-edge Smartpak™ Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.

POSITION SUMMARY

The Senior Business Development / Sales Manager - EMEA will drive sales and customer acquisition in the EMEA region, handling tasks such as quote preparation, cold calling, demos, customer visits, and trade show participation. Key responsibilities include developing sales strategies, supporting marketing, and ensuring quality management. The position will be responsible for establishing a brand new territory for the Business Unit. The role requires a very hands-on approach and an end-to-end approach of the sales cycle, including lead generation and cold calling.

PRIMARY RESPONSIBILITIES (include but are not limited to):

• Generate new business and establish strong relationships with clients in the EMEA region.
• Prepare and deliver accurate, customer-specific proposals.
• Collaborate with inside sales support to provide accurate quotes and follow-up invoices.
• Conduct cold calls and video meetings to engage prospects and provide demos.
• Visit clients regularly to strengthen relationships and address their needs.
• Represent the company at trade shows to increase visibility and generate leads.
• Contribute to developing and executing sales strategies for regional growth.
• Support marketing efforts by aligning campaigns with customer needs and feedback.
• Collect and provide valuable customer feedback to drive product and service improvements.
• Ensure compliance with the company’s Quality Management System and processes.

COMPETENCIES & PERSONAL ATTRIBUTES:

• Strong technical sales and business development experience
• Proactive with excellent communication and negotiation skills
• Ability to work independently and manage multiple tasks
• Client-focused with the ability to understand customer needs
• Self-motivated, goal-oriented, and adaptable

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Master’s or Bachelor’s degree in Business, Engineering, or Economics
• Experience in technical sales and business development practices
• Proficiency with CRM tools
• Experience in cold calling and video calling techniques