Senior Business Analyst

Compensation Range:

$130,000.00 - $160,000.00 Annual Salary

Job Description Summary:

The Senior Business Analyst operates autonomously within complex and ambiguous problem spaces, applying analytical judgment to frame decisions, surface trade-offs, and guide stakeholders toward effective outcomes through analysis and facilitation rather than decision authority. This role leads analysis for high-impact, cross-functional initiatives, integrating process and systems thinking to support informed decision-making. Senior Business Analysts serve as a stabilizing analytical presence for delivery teams and business partners, providing continuity of analytical context across initiatives. They elevate analytical maturity through strong individual practice and peer support.

Job Description:

POSITION RESPONSIBILITIES & DUTES:

The responsibilities below reflect a judgment-based business and process analysis practice informed by established industry frameworks and applied with fit-for-purpose discretion rather than prescriptive methodology. Influences include business analysis, BPM, project and change management, Lean, and human-centered design. Analysis is intentionally right-sized and iterative, delivering just enough, just in time to support informed decisions and enable progress. Depth and rigor are aligned to decision needs, risk, and timing. Analysts operate comfortably in ambiguity, recognizing that understanding often emerges through progressive discovery and validation.

ANALYSIS & DECISION ENABLEMENT:

• Lead analysis, discovery, validation, and documentation within complex, ambiguous, cross-functional, or high-impact problem spaces, producing right-sized, decision-ready analysis artifacts that frame options, trade-offs, and implications for stakeholders.
• Identify and surface underlying issues, patterns, and dependencies beyond stated requirements.
• Select and tailor analysis techniques based on context, risk, and decision needs, adjusting depth and rigor to match the complexity and impact of the decision.
• Lead upstream and pre-project analysis to inform decision-making prior to delivery commitment, scaling analytical rigor up or down based on decision impact, ambiguity, risk, and timing.
• Support stakeholders in understanding and explicitly considering implications, dependencies, and long-term impacts of decisions.
• Proactively surface uncomfortable findings, assumptions, or trade-offs that materially affect decisions, even when doing so introduces tension or challenge.
• Intervene within initiatives when analysis depth, scope, or sequencing materially delays decisions or delivery without commensurate reduction in risk or uncertainty.
• Perform and guide analytical contributions to vendor and solution evaluations, assessing problem fit, process impact, and sustainability.

PROCESS, RULES & SYSTEMS THINKING:

• Lead process discovery and validation for complex, cross-functional, or high-impact problem spaces.
• Identify, structure, and articulate business rules independently from workflows, assumptions, or solution constraints.
• Distinguish clearly between observed practice, stated practice, documented policy, and informal workarounds in complex environments.
• Apply systems thinking to assess and surface downstream impacts, dependencies, and sustainability across related processes, roles, systems, and data.
• Independently analyze and interpret complex data structures, flows, integrations, and constraints as needed to inform enterprise-level process understanding, trade-off analysis, and decision-making.
• Balance local process optimization with sustainability, reuse, and long-term effectiveness by identifying cross-initiative trade-offs and risks for decision-makers.
• Strengthen shared process and analysis assets through contribution, refinement, and example, improving clarity, rigor, and consistency.

FACILITATION & STAKEHOLDER ENGAGEMENT:

• Design and facilitate stakeholder discussions to drive clarity, surface trade-offs, and support informed decision-making, particularly in situations involving competing priorities, uncertainty, or elevated risk.
• Partner with product and business stakeholders to align decision framing, analytical depth, and sequencing of discovery with delivery commitments and organizational constraints.
• Intentionally tailor facilitation strategies for executives, practitioners, and technical teams based on decision risk, organizational dynamics, and enterprise impact.
• Build credibility and trust through neutral facilitation that actively surfaces assumptions, conflicts, and competing priorities affecting decisions and outcomes.

DELIVERY & QUALITY ENABLEMENT:

• Ensure requirements and analysis outputs are implementation-ready, appropriately scoped, and aligned with intended decisions and business outcomes by reviewing artifacts, surfacing gaps, and intervening when quality or alignment risks are identified.
• Establish and reinforce clear expectations for solution validation, ensuring that testing approaches adequately cover key requirements, assumptions, and risk areas.
• Review analysis artifacts and validation outcomes for quality, coherence, and fitness for use.
• Identify gaps, risks, or misalignment early and work with stakeholders to address issues proactively and prevent avoidable rework.

PROFESSIONAL PRACTICE & CAPABILITY DEVELOPMENT:

• Model strong professional judgment, learning agility, and intellectual honesty by acknowledging uncertainty, revisiting assumptions, and adjusting analytical approach when evidence or context changes.
• Model disciplined application of business analysis concepts and sound judgment in day-to-day work, elevating analytical quality through example.
• Share knowledge and mentor other analysts through day-to-day collaboration and example.
• Reflect on analytical and facilitation practice to improve personal effectiveness and the quality and impact of decision support over time.
• Support adoption of shared standards, tools, and analytical approaches through influence and guidance.

MINIMUM SKILLS OR EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Business, Information Systems, Engineering, Construction Management, Finance, or a related field, or equivalent experience
• 7+ years of professional experience, including 5+ years performing business analysis or equivalent analytical work
• Experience operating with high autonomy in complex or ambiguous environments
• Experience leading analysis for cross-functional or high-impact initiatives
• Demonstrated ability to quickly establish analytical context across unfamiliar domains and apply business analysis practices beyond a single functional area
• Experience working directly with senior business and technical stakeholders
• Demonstrated ability to prepare and deliver clear, structured, decision-focused presentations and facilitated discussions for senior and executive audiences, both in person and in remote settings
• Experience leveraging digital collaboration and visualization tools (e.g., virtual whiteboarding, shared canvases) to design and guide complex, multi-stakeholder working sessions and to co-create decision-relevant analysis artifacts in live or asynchronous settings
• Experience mentoring, coaching, or reviewing the work of other analysts to strengthen analytical quality and decision-making
• Experience performing business analysis in internally facing, operational, or enterprise environments where technology enables business outcomes rather than serving as the primary product
• Experience in construction or adjacent industries preferred, not required

PREFERRED CERTIFICATES:

Must meet eligibility criteria for at least one of the listed preferred certifications and be willing to pursue certification within one year of hire:

• Certified Business Analysis Professional (CBAP – IIBA)
• PMI Professional in Business Analysis (PMI-PBA)
• Certified Business Process Professional (CBPP – ABPMP)

SUMMARY OF BENEFITS:

This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.

Anticipated Job Application Deadline:

03/13/2026