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At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life.
A global urban and infrastructure consultancy firm with over 75 years of project delivery success, SJ and its member companies continue a collective legacy that delivers global expertise with local precision.
Become part of our 16,000 client-centric specialists in more than 120 offices in over 40 countries who shape spaces across the world to meet the needs of today and the aspirations of generations to come.
Located at Jurong Innovation District, a vibrant ecosystem of next-gen enterprises, the 68,915m2 campus development can accommodate 4,000+ employees, as well as other tenants. SJ Campus pushes the boundaries of sustainable and liveable design. Referred to as ‘campus in nature’, it embodies the character of Singapore as a garden city, integrating urban structure and natural landscape harmoniously while showcasing the deep history and expertise of the group.
Role Purpose
SJ is seeking an experienced Senior Business Analyst to join the delivery of Microsoft Dynamics 365 Project Operations and Project Sales during a critical phase of the programme.
The project is currently in System Integration Testing (SIT), with Wave 1 scheduled to go live in June. This role is not starting from scratch; instead, it is focused on business readiness, solution validation, change impact, training, and go live support.
The successful candidate will work closely with business stakeholders and a Systems Integrator (SI) to ensure the solution is fit for real world use, business users are prepared for change, and process improvements are fully embedded into day to day operations.
The D365 solution integrates with SAP S/4HANA (Finance) and Workday (Talent Management), requiring strong end to end process thinking across systems.
Key Responsibilities
Act as a client side Senior Business Analyst for D365 Project Operations and Project Sales during SIT, UAT, and go live phases.
Work closely with business stakeholders to validate that the solution supports how the business needs to operate, both now and post go live.
Develop a practical understanding of current business processes to support change impact assessment, adoption, and training (rather than full As Is documentation).
Identify and articulate business process improvements enabled by D365 and its integrations and help the business transition to new ways of working.
Partner with the Systems Integrator to review SIT outcomes, clarify requirements, and ensure defects are resolved in line with business priorities.
Support User Acceptance Testing (UAT) by validating real world scenarios, supporting business testers, and ensuring issues are clearly understood and triaged.
Review test results with a strong focus on business usability, process flow, and operational readiness, not just technical pass/fail.
Play a key role in training rollout, including:
o Supporting development of role based training materials
o Ensuring training reflects end to end business processes
o Assisting with or delivering training sessions as required
Support change management activities, helping stakeholders understand what is changing, why it matters, and how to operate effectively in the new solution.
Provide go live and post go live support, working with the SI and internal teams to resolve issues and stabilise the solution.
Collaborate closely with other Business Analysts, project managers, and the extended delivery team.
Key Skills & Experience
Strong hands‑on experience with Microsoft Dynamics 365 Project Operations.
Experience with D365 Project Sales, including project quoting, contracts, and sales‑to‑delivery processes.
Demonstrated experience working in late‑stage delivery phases (SIT, UAT, go‑live, hypercare).
Strong understanding of project‑based business processes and operational workflows.
Proven ability to work closely and effectively with business stakeholders, building trust and credibility.
Clear experience identifying and supporting business process improvements, not just system changes.
Experience working in integrated system landscapes, particularly with finance and HR/talent platforms.
Experience working alongside a Systems Integrator, with the confidence to challenge and clarify.
Excellent communication skills, with the ability to explain impacts and changes in business‑friendly terms.
Experience with SAP S/4HANA Finance, including areas such as project accounting, billing, and revenue recognition is preferred.
Working knowledge of Workday, particularly in resourcing, worker data management, and system integrations would be an advantage.
Proven experience supporting organisation‑wide training, system rollouts, or change initiatives.
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!