Senior Business Analyst

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Nature and Scope:

The Senior Analyst, Business Intelligence and Insights is an individual with strong technical skills that will leverage SHN program, patient, and system data to generate outputs and insights that guide effective business decision making. They will work with key stakeholders within the BII team and within the program management and operations teams to understand requirements and develop data-driven solutions.

What you will do:

- Act as a conduit between client partners, SHN program management and operations teams, and the BII team to effectively understand and translate business and/or operational requirements into data-driven solutions and outputs.

- Recommend and facilitate the development of specific data solutions, both as ad-hoc requests/support and for ongoing scheduled outputs

- Adhere to best practices for testing and deploying aligned-on solutions

- Validate outputs, analyze trends, identify opportunities and weaknesses for end users

- Maintain business requirements, functional requirements and technical specification documentation for all outputs to ensure easy usability, referencing, and knowledge transfer

- Assess impact to existing solutions/outputs due to proposed operational and system process changes

What you will need:

- Minimum 2-3 years of experience preferably in a pharmaceutical industry

- Post-secondary education equivalent to a university degree in a numerate or analytical discipline such as Analytics, Mathematics, Computer Science, or Engineering.

- Strong knowledge and understanding of relational databases and querying ability using SQL is a key skill

- Familiarity with CRM platforms (eg. SalesForce) is a strong asset

- Experience with Business Intelligence Platforms (eg. PowerBI) is a strong asset

- Strong understanding of retail analytics and systems is a good to have.

- Effective organizational and communication skills

- Well-developed analytical and problem-solving skills

- Must be able to manage time effectively through flexibility & prioritization in an environment of fast-paced change and ambiguity

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :

$60,000.00 - $82,500.00 / 60.000,00$ - 82.500,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #ON