Dynamic Senior Business Analyst, position available, 2-year Fixed Term position
Based at the Melbourne CBD campus (Hybrid role) and Flexible Working Arrangements
We are seeking a self-motivated, experienced Business Analyst to shape and deliver the Identity and Access Management (IDAM) Program across RMIT’s Australian and Vietnam operations.
About the Portfolio
The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences.
The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.
The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.
The Information Technology Services (ITS) function, provides RMIT University with current and emerging Technology systems and services. Our vision of “unleashing technologies to enable great experiences for RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery empowering the advancement of the University’s commitment to advancing Lifelong Learners.
About the Role
Are you passionate about driving impactful projects?
The Senior Business Analyst will play a critical role in shaping and delivering the Identity and Access Management (IDAM) Program across RMIT’s Australian and Vietnam operations. The role will work closely with business stakeholders, technical teams, and project leadership to define scope, capture business and functional requirements, map current and future state processes, and ensure alignment across multiple identity solutions and integration streams.
The incumbent will lead the development of detailed business process models, persona scenarios, use cases, and non-functional requirements to support the implementation of enterprise Identity Governance, Access Management, Role Based Access Control, and related integration components.
The role will ensure that solutions address the needs of staff, students, researchers, external partners, and other identity groups, and that the delivered capabilities support secure, efficient, and consistent access experiences.
Working as a trusted advisor, the Senior Business Analyst will support decision making, provide structured analysis, and collaborate closely with Project Managers, Enterprise Architects, Developers, Testers, Security and Data teams. The incumbent will contribute to solution validation, support change impact assessment, and ensure that business needs are accurately reflected in design and delivery activities. The role will also contribute to the BA Practice by sharing domain knowledge, lifting analytical capability, and supporting continuous improvement.
About You
To be successful in this position, you’ll have, as a minimum:
Minimum eight years of experience as a Senior Business Analyst in large, complex enterprise environments.
Demonstrated experience leading requirements gathering, analysis, business process mapping, and use case development for complex technology initiatives.
Strong capability in developing current and future state process maps using recognised standards, with evidence of applying these in solution design and validation activities.
Hands-on experience facilitating problem definition, solutioning discussions, and translating business needs into clear functional and non-functional requirements.
Strong understanding of the system development lifecycle and experience working across all phases from initiation through to deployment and transition.
Demonstrated ability to work with senior and executive stakeholders, with strong communication, influencing, and consultation skills.
Proven analytical and critical thinking skills, with the ability to work through ambiguity and deliver high-quality outcomes independently.
Experience supporting delivery of Identity and Access Management policies, processes, and technology solutions, or similar enterprise scale security or integration initiatives.
Relevant industry certifications or training in Business Analysis, Process Management, or Enterprise Technology (for example, CBAP, BPMN) are highly regarded.
To Apply
Please submit your CV addressing your suitability for this position by clicking the ‘Apply’ link below.
For further information about this position, please see the Position Description below.
Please note, we will be running a rolling recruitment process, so please do not wait until the closing date to apply.
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.