Senior Business Analyst

ResMed is embarking on a global digital transformation that will redefine how we deliver to patients, partners, and markets. As part of this journey, we are looking for a detail-oriented, collaborative Business Analyst to play a key role in supporting transformation across APAC Distribution and Trade Operations.

This is a techno-functional role at the intersection of supply chain, technology, and business change. You will help bridge global solution design with practical regional execution—capturing current-state processes, validating future-state designs, coordinating testing, and supporting deployment and adoption across APAC markets.

You will work closely with cross-functional teams in APAC, Europe, and the US, ensuring that regional requirements are understood, validated, and incorporated into Oracle Fusion ERP and related distribution programs.

Role Impact

Contribute to Transformation at Scale

Support one of ResMed’s most strategic transformation initiatives, directly contributing to our 2030 vision of reaching more patients through digital innovation.

Global Collaboration

Work with teams across the APAC region, ensuring priorities are heard and delivered. 

Shape Future Processes

Help document today’s workflows, support the design of tomorrow’s, and enable successful testing, training, and adoption across the region.

Career Growth: Gain unique experience at the heart of a high-profile digital transformation, working on enhancements and initiatives that span functions, borders, and technologies.

Let’s Talk About the Role

Process Discovery & Documentation

• Support workshops to capture current and target state across distribution, logistics, warehouse operations, and order fulfillment.

• Document workflows using Visio, or similar tools with clear traceability from requirements to testing.

• Create structured business requirements, use cases, and functional documentation aligned to global standards and APAC needs.

Regional Analysis & Solution Validation

• Use your working knowledge of Oracle Fusion (or Oracle EBS) to extract data, review process flows, validate setups, and assess the impact of system changes on regional operations.

• Conduct data-driven impact analysis using SQL, Excel, Tableau, or equivalent tools. Perform data validation and testing using Oracle queries, extracts, and reports to confirm accuracy and completeness.

• Coordinate and support UAT planning, execution, defect tracking, and sign-offs.

• Collaborate with global teams to refine requirements and ensure successful solution delivery.

Stakeholder Engagement

• Participate in global and regional program reviews, design sessions, and validation meetings.

• Work closely with IT, GTS, supply chain operations, and distribution teams to ensure business needs are understood and delivered.

Workflow, Data, and Reporting Support

• Support data validation and impact assessments.

• Prepare documentation for regional alignment, decision-making, and risk/issue tracking.

• Contribute to the development of reports, dashboards, and tools needed for transition and go-live readiness.

Let’s Talk About You

Basic Qualifications

• Bachelor’s degree in business, Supply Chain, IT, Engineering, or related field.

• 5+ years' experience in Business Analysis, Digital Transformation, or Process Improvement roles.

• Understanding of Distribution, Logistics, Fulfillment, or Trade Compliance operations. Familiarity with APAC regulatory and operational requirements.

• Proven experience facilitating workshops and developing clear, structured documentation. Proficiency with workflow tools (Visio) and requirement tracking platforms.

• Strong working knowledge of ERP systems, with the ability to extract and analyse data, run queries, validate transactions, and support operational analysis across order management, inventory, procurement, and distribution functions (Oracle E-Business Suite and Oracle Fusion ERP preferred).

• Proven ability to interpret ERP process flows, master data structures, and transactional logs to support business analysis, issue diagnosis, and end-to-end process troubleshooting.

• Comfortable navigating ERP platforms to support functional testing, review configurations and setups, validate business scenarios, and ensure system behaviour aligns with defined business processes.

• Experience supporting UAT and process validation in complex or regulated environments.

• Strong communication skills across cultures and stakeholder groups.

Preferred Qualifications

• Prior experience with Oracle Fusion ERP or Oracle EBS.

• Exposure to Jira, Confluence, Objective, Smartsheet, or other project tools.

• Background in regulated industries (MedTech, Healthcare, Pharma).

• Background in Supply Chain- Operations and Distribution.

• Lean/Six Sigma or Business Analysis certifications a plus.

Why Join Us?

At ResMed, we’re not just transforming systems—we’re transforming lives. Join us to:

• Contribute to a high-visibility transformation initiative shaping ResMed’s future.

• Work with global teams across multiple regions on complex, meaningful projects.

• Build deep expertise at the intersection of supply chain operations, technology, and change management.

• Grow your career within a supportive, innovative, and purpose-driven organization.

#LI-APAC

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.